Atelier de Fromage Pizzeria — Restaurant in Karuizawa

If you are a tourist please avoid this place at all costs. We were quiet and polite customers and ordered in Japanese. However, the staff took order for customers who came after us when we clearly indicated to the staff that we were ready to order. The only male staff refilled water for the table next to us and new customers but didn’t bother to fill our empty cups. But the worst part was when we asked about a dish that hasn’t come, the male staff first told us that they were still preparing it, then came back in 15 seconds and asked us if we have placed the order for that dish. Like if you were really preparing it obviously you had our order? I said yes because we ordered it in first and only round and didn’t make additional orders. He checked our bills and told us nah the order was NOT placed and he would ask the chef to cook it right away. I be like, then why did you lie about it was being made in the first place?...

Just arrived in Karuizawa, and with most places closing at 5, we found this pizzeria online with great reviews. Decided to order a takeout carbonara pizza, as it seemed like a good option.

When we opened the pizza, we were shocked to find it incredibly thin—much thinner than typical Italian pizza (almost paper-thin). Unfortunately, the taste didn’t live up to expectations. The pizza was bland, and it was hard to even taste the cheese. I rarely leave bad reviews, but this one was truly...

The blue cheese pizza was to die for. I didn’t take a full picture of the pizza cos it smelled so good that we didn’t let the camera eat the pizza first !! We had the pasta specials which was the pasta bolognese, it felt more like a deconstructed pasta , not too bad . The salad was interesting , cheese used was delicious a nice mix with the onsen egg to add. Everything good with beer . We didn’t try the fondue although they were...