My wife and i ordered two half and half pizzas last night. When we got home and opened the pizza boxes, only one was half and half. We called to them that we ordered two half and half pizzas. We are missing one pizza that was suppose to be Garlic Shrimp and Bulgogi. But instead it was all Bulgogi. Do know my wife speaks japanese. As she was telling them, the man on the phone was super rude. Not a single apology or sorry. He then said we can deliver but you will have to meet us halfway to pick up. How is that delivery when we still have to come pick up. How about i drive all the way back to throw the pizza in your face and you give us a refund?! Whoever he is, he needs to be fire or retrain to have better customer service. To everyone who is ordering pizzas here, CHECK YOUR PIZZAS BEFORE GOING HOME!!!! They will mess it up. Apparently this is not a first time. Many other reviewers and people had the same problem with their orders being messed up too. A...
Read moreVisiting from the U.S. and stopped here. The pizza was good and the service was great. It is a bit more expensive than Domino’s in the US but that is expected. The only reason I gave it 3 stars instead of a higher rating is because of the comments about us in Japanese I guess as Americans they figured none of us spoke Japanese. My daughter that also came with us on vacation lives in the Tokyo area (for many years) and is married to a Japanese man, and reads and speaks the language fairly well. She told us after we went out the door with the food that they were making bad comments about us while...
Read moreThese clowns are incompetent at best. Tried to tell me that my delivery order was picked up by an Uber driver. It wasn’t. I ordered through the Domino’s website and when I called to check they assured me it would be another half hour over the one hour I had already waited. They then proceeded to cancel my order without delivering and with no explanation except to try and blame it on some phantom Uber driver that was never requested. Total...
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