We're visiting for summer vacation and decided to come check it out for a late night snack. We didn't go on the crane, but honestly, the ground floor was probably just as amazing. Service makes or breaks a restaurant experience, and our server (he told us his name was Diya'a Kanaan) did a great job at welcoming us and providing friendly service the entire time. Everyone working there was so friendly and kind! The restaurant has both indoor and outdoor seating areas, and both are elegant and relaxed atmospheres. Fountains inside and out. Menu is vast and diverse, with breakfast, lunch, dinner, drink, smoothie and dessert options. The chicken burger was juicy, the apple crumble is a must try, the brownie with ice cream was a classic guilty pleasure, and the crab salad was okay (too much mayonnaise). Lattes were good. My mom said the greek salad was super fresh. If you sit outside you can see the crane being raised and lowered. Overall, don't miss out on the ground restaurant, not many people know it's not just a crane! If you're considering...
Read moreUnfortunately my experience was not positive. I asked to book at 6pm and they confirmed it, only to discover that the boarding time was 6.45pm and I had to wait an hour. They could have told me when booking. One group arrived late and made us miss the sunset, which was one of the things I most wanted to see. I was also put in a place with absolutely no sight. I asked why and they told me that the structure rotates, allowing everyone to enjoy the view. BUT IT'S NOT TRUE. I didn't see anything for the whole dinner. This completely ruined my experience. When I reported the problem, I was given rude responses. The only person who spoke English was assigned to other guests and I was left alone and without assistance for the entire duration of the dinner. The cook hit on me. He made advances towards me and even asked for my phone number because he wanted to meet me outside the club. I had to tell him I was married to make him stop. Absurd. I translate this review into as many languages as possible, because it is not right to be treated like second class customers when you pay such high prices
لسوء الحظ تجربتي لم تكن إيجابية. طلبت الحجز الساعة 6 مساءً وأكدوا ذلك، لأكتشف أن وقت الصعود كان 6.45 مساءً وكان علي الانتظار لمدة ساعة. كان بإمكانهم إخباري عند الحجز. وصلت إحدى المجموعات متأخرة وجعلتنا نفتقد غروب الشمس، وهو أحد أكثر الأشياء التي أردت رؤيتها. لقد تم وضعي أيضًا في مكان بلا رؤية على الإطلاق. سألت عن السبب وأخبروني أن الهيكل يدور، مما يسمح للجميع بالاستمتاع بالمنظر. ولكن هذا ليس صحيحا. لم أرى أي شيء طوال العشاء. هذا دمر تجربتي تماما. عندما أبلغت عن المشكلة، تلقيت ردودًا وقحة. تم تعيين الشخص الوحيد الذي يتحدث الإنجليزية للضيوف الآخرين، وتركت وحدي دون مساعدة طوال مدة العشاء. ضربني الطباخ. لقد تقدم نحوي وطلب رقم هاتفي لأنه أراد مقابلتي خارج النادي. كان علي أن أخبره أنني متزوجة حتى يتوقف. سخيف. أقوم بترجمة هذه المراجعة إلى أكبر عدد ممكن من اللغات، لأنه ليس من الصواب أن يتم معاملتك كعملاء من الدرجة الثانية عندما تدفع مثل هذه الأسعار المرتفعة.
Purtroppo la mia esperienza non stata positiva. Ho chiesto di prenotare alle 18 e mi hanno confermato, per poi scoprire che l'orario si salita è alle 18.45 e ho dovuto aspettare un'ora. Potevano dirmelo in fase di prenotazione.
Un gruppo è arrivato in ritardo e ci ha fatto perdere il tramonto, che era una delle cose che più volevo vedere.
Inoltre sono stata messa in un posto totalmente senza Vista. Ho chiesto come mai e mi hanno detto che la struttura ruota, permettendo a tutti di godersi la vista. MA NON è VERO. Non ho visto nulla per tutta la cena. Questo ha rovinato completamente la mia esperienza. Quando ho riportato il problema, mi sono state date risposte poco educate.
L'unica persona che parlava inglese è stata assegnata ad altri ospiti e io sono rimasta sola e senza asisstenza per tutta la durata della cena.
Il cuoco ci ha provato con me. Mi ha fatto delle avance e mi ha persino chiesto il numero di telefono perché voleva incontrarmi fuori dal locale. Ho dovuto dirgli che ero sposata per farlo smettere. Assurdo.
Traduco questa recensione in più lingue possibili, perché non è giusto essere trattati come clienti di serie B quando si pagano...
Read moreMy husband and I went for our anniversary and it was such an incredible experience. The food was really delicious, the staff were so friendly and made all the customers enjoy their time. They took photos and videos of us, put on music of our choosing, answered all our questions. If you have a fear of heights it’s pretty intense but really a phenomenal experience that you gotta cross off your bucket list! I had bomali salad and the lamb shank and both were so good. We did order a cake to celebrate our anniversary and we didn’t receive the rest of the cake on our way out, so if you want it you’d probably have to ask for it. Highly recommend you...
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