JOA — Restaurant in Sabah Al Salem

UPDATE ON THE PREVIOUS EXPERIENCE: JOA contacted me and offered to send the foods I ordered before. It is in a very good condition and no wonder why JOA was rated so high, the food quality and taste are really good. They even called me a couple of times to make sure that I got the best service. Thank you, JOA for the prompt response to my concern. I really appreciate.

OLD POST: I ordered Salmon Avocado Roll and Spicy Salmon through Deliveroo today, however the delivery company was not Deliveroo, it was Wiyak and the driver went to Plajat which was far from my place and kept on saying he was in Qatar St which was not what the map was showing. After more than an hour of staying in Plajat, the food came with foul odor and taste. I reported to JOA but JOA was not very helpful saying that it is their standard way of making sushi. The lady wouldn’t listen and was very defensive. I was reporting that the food came in a bad condition and kept on saying it is their standard way and teaching me as if it was my first time eating a sushi 🤣🫢🤦‍♀️ Honestly, I will not order from them again. The food condition can be forgiven but the horrible service??? I...

The food is great, it’s fast, and the product is very well packed. Down point is when you order and pay an extra item in the bowls (extra salmon, for example) the amount they send you is less than half the portion of the included item (see picture). I also have to criticize the fact that they have a open schedule that sometime is not respected. I work until late and I’m used to order on Deliveroo from Joa. But it happened several times that, despite closing at 11pm, the restaurant closes for orders much earlier like 10:30pm for example. It’s a shame that they don’t respect their schedule, because the food is...

Place is shared with Tiger Tiger and only one small table inside, so basically it’s more for takeout or delivery. Still, food was good Service was fast California...