Thai House Urmas — Restaurant in Kaunas

Would not recommend. Total Westerner trap. Not a place for authentic food. Red flags from the vast menu to the frozen food made from pre packaged ingredients. In a sentence , the low price reflects the very poor quality ingredients and frozen food. Spring rolls felt frozen - made who knows how many days before served with stale carrots and sugary starch water on the side. Bao was dry and plain. Tom yum had obviously been made from a package of Tum Yum. I recognised it immediately since I use the same one from Thailand. Not only the taste was identical, but all the dried ingredients from the package were as well - root spices, chilli, lemongrass, lime leaves. The one dish that deserves a compliment is their mango sticky rice which, for a change, felt fresh and was tasty. Everything else was eadible, but something a student would eat - not to be expected at an "authentic" thai restauraunt. 2 stars just for the nice server. I regret asking her what she would recommend. From her reaction of pointing to the "most popular" I should have realized that she knows the place is a sham in terms of authenticity. No wonder she has no...

Visited on this Saturday afternoon- grandparents, parents and 3 kids. 4 tables ,which were sitted after us, were served and left... and I and my husband were still waiting for the food- snacks, kids and grandparents were served and finished their food... after an hour we complained so the waitress answerd that kids are served first (I guess the grandparents were treated like kids as well and 4 couples without kids were served as kids as well) and then the rest. No any excuse... The moral- if you come with the kids you'll be served the last... Good we asked for the food, since the big company of young guys were sitted (the 5th table after us) and only 3 of them were served, so it seems without asking we would wait for our food for another hour or two. No excuse from the restautant. The food is average, not freshly made, meat is...

Lankėmės ne kartą ir visuomet patiko, iki vakar. Buvome perspėti, jog reikėtų apsispręsti dėl maisto greitai, nes virtuvė netrukus užsidarys - taip ir padarėme. Buvome dvi šeimos su mažais vaikais, taigi užsakėme ir patiekalus iš vaikiško meniu. Maistą pirmiausiai atnešė suaugusiems. Patiekalų vaikučiams teko laukti. Tačiau jų dar neatnešus, gavome padavėjos perspėjimą, kad jei norime, maistą gali supakuoti išsinešimui, nes vėliau to padaryti nebus galima. Likome nesupratę, ar čia galima toliau valgyti, ar ne. Padavėjai priėjus dar kartą, pasitikslinome, ar galime pabaigti valgyti, ir vėl nebuvo atsakyta aiškiai - numykė, kad DAR galima, tačiau už kažkur 10 min jau ne ar panašiai (??) Paklausėme, kur maistas vaikams. Pasiteisino, kad pas juos virtuvėje mažai žmonių dirba šiandien. Atnešė, o po 5-10 minučių prisistatė ir pareiškė, jog jie jau užsidarė ir kad jau “žinokit viskas”. Dar pasiteiravus, kodėl aiškiai neperspėjo, jog nebus galima užbaigti valgyti, nemandagiai atšovė, jog ant durų parašyta, kada užsidaro. Suprantama, jog 3-4 metų vaikai taip greitai nevalgo. Kažin, ar čia mūsų problema, jog virtuvėje nepakankamai darbuotojų, o pagaliau sulaukus maisto vaikams skubina greičiau pasišalinti ir negali žmogiškai palaukti keliolikos minučių :) Nuotaika sugadinta ir daugiau lankytis vietoje su tokiu požiūriu į klientus nesinori. Dar neteko būti taip skubinamiems ir varomiems lauk tą pačią...