Vapiano Ozas — Restaurant in Vilnius

The service when serving two dishes, such as pizza and pasta, is very bad. I recommend that you order them separately (pay for them separately), since when they give you the device to let you know that the order is ready, if there is a delay in the second dish, and you have already handed over the device, there is no way to find out when it will be ready. The young man who serves the dishes speaks very timidly and quietly, and that makes it more difficult to understand whether your dish is the one they serve or you have to wait. For all this, my dish took 56 minutes to be served. Thanks to an employee who came from the cash...

We were really disappointed. We ordered pasta: one all'arrabbiata and the other was carbonara. Arrabbiata was not spicy at all, it was just pasta in tomato sauce and even the onion was cutted into too big pieces so sometimes I was not tasting the sauce but only onion. And the carbonara was nothing like the real one. Instead of real pancetta or even prosciutto they used cheapest bacon and as far as I can tell they used heavy cream in the sauce which is unacceptable. And the pasta they tell us that is "homemade" tasted like rubber and like it was made out of cheapest ingredients. Truly disappointed....

Worst place I ever visited in Vilnius. (December 2014)

Place itself resembled a canteen with glared redecorating. Not much inspiring but I was advised this place, so I decided to stay.

When I ask servicer where I can find the Water Closet, she offered me a beer. I said "WC", then she offered Whiskey. "THE TOILET!" – only that way she got it. The toilet itself stinks in a yard away from it, as if I visit some one-horse railway station.

And after all, on my return I found that someone eating at my place just pushing my stuff aside.

In one...