Restaurant Khana Khazana — Restaurant in Bettembourg

We had a disappointing experience at this restaurant. Despite thorough research that indicated the restaurant was open, we assumed it was open for business. We decided to place an order for self-collection through their website and received a confirmation email, so we thought everything was fine. However, after waiting for 40 minutes, we tried calling the restaurant multiple times, but no one answered, and our call was even hung up on. We assumed they might be busy, but eventually, we gave up and cooked a late-night dinner ourselves.

What's most disappointing is that we still haven't received any calls or emails from the restaurant to explain or apologize for the inconvenience. Fortunately, we didn't wait around indefinitely, but the lack of communication and unavailability left us very disappointed with...

We've already ordered several times, but today we've been again disappointed that we will avoid this restaurant in the future:

The dishes in itself are quite tasty, but as we eat a lot of Indian food, we find that the portions are quite the opposite of big, especially the rice portions, which I can't understand for RICE...the same as for the Naan bread, therefore we've already ordered three naans for two persons which was still not enough (yeah, we like naan bread J). These naans were already cold and dry (no special bags). Furthermore, we should get a cobra beer for free (their slogan) but that one missed too. Concerning the waiting time, it was over an hour, but that is still fine as long as you get a confirmation, and not an automatic one like once when they were closed, and we...

We've been ordering from Khana Khazana the last few years, and it's always been super delicious. It has been some time that we've last ordered, and today it took almost 2 hours for the food to be delivered, although they said it would take 50-60 minutes. The portions were very small, and they haven't always been that small before. I'm a bit disappointed, since they've been in my top of indian restaurants in Luxembourg, but with these prices and small portions on top of the long waiting times, I won't unfortunately order with them for some time in the...