Went to shell which is beside this outlet then decided to get some ice cream but the moment we entered the staff had a sudden change in his facial reaction like so unhappy that we came into the shop to give him work. He was so into other thing that never entertained us until I called him and when I ask to taste the ice cream he then said I have stock that need to enter if you want to taste test then you should wait because the ice cream will melt. Well I agree that ice cream will melt but I am not going to take forever just taste 2 flavour and will be done with. He had so many inventory that need to verify and keep into the freezer and he expects me to wait till he takes his own sweet time to stock up and then come? Impatient and unhappy to work? better just resign someone else will happily take your job and be...
Read moreI'm a regular at the Shell Bandar Dato Onn Baskin-Robbins. I have to give a special shout-out to one of the staff members, Irsyad. His positive attitude and great service make every visit a treat! He has an incredible personality. He is kind, attentive & always has a smile on his face. He even seems genuinely concerned about customers. It’s rare to find such a cheerful and dedicated employee. He deserves to be recognized for his excellent service!...
Read moreStopped just for a quick snack. Greeted by staff named IRSYAD. Has very good customer service skills! Greetings, smiles, always ready, and the most important point is, able to provide professional opinion. 1 staff for this outlet? Baskin robbin manager, IRSYAD deserves more pay. If you keep him here, pays him well, i will bring my family atleast once...
Read more