McDonald's Petronas Pasir Gudang DT — Restaurant in Johor

I had a problem using McD apps deals during my latest visit using the self ordering kiosk. As such, I went to the counter to order. The manager who was manning the counter asked me to redeem deals using the kiosk. I told him I already did it. He proceeded to went to the kiosk and proceed to do things as I previously did. In the end the problem was resolved as I tried everything myself.

A manager not knowing how things work. And didn't even show any gesture of acknowledging his unwiseness. Plus star was deducted as the order was incorrect. But because I was famished I proceeded to gobble up the evidence till it vanished.

Please train your staffs to understand the problems and be...

ordered a Spicy Chicken McDeluxe with an extra patty — and without telling me, they removed the extra patty and replaced it with fries and a hash brown.

This is completely unacceptable. I paid for extra chicken, not potatoes. If the patty was out of stock, the least the manager could inform me and offer a proper replacement, like another chicken item. Instead the manager making his own moves without me knowing. Plus I’ve waited 35 minutes. This is not fast food anymore this is indeed slow food. And they're also silently changed my order and gave me something I didn’t ask for.

Very disappointing experience. This is not how you treat paying customers. Very unprofessional...

The staff working here are rude eventhough you are the customer (esp wearing purple uniform..they are like mcd police)..i personally dont like mcd but my daughter want the toy so i bring her..but the purple one asked me and my daughter to leave NOW while she's eating..the reason because my daughter 6 years old eat during ramadhan..i said wait for my daughter to finish eating but she didnt listen so i leave n throw away the remaining food..the fries are hard so she doesnt eat that anyway..for my opinion if the policy dont allow muslim to come,just put a banner or notice so...