Surrounding tempat okay, vibes tepi pantai. SERVICE OUT (disclaimer: Tengah full house 8.30pm-10pm and on weekend).
Sampai 8.30pm, Siap order by 9.00pm (queue pilih seafood and order dkt table). 10.30pm baru everyfood sampai. Makanan sampai lambat and 50-60% customer lain pun facing same issue. Waiter very attentive to customer and trying to be helpful, however kitchen is the main problem. Order going in faster than food going out. (Kitchen confirm jam la bro).
By right customer akan complain sebab makanan sampai lambat, but guess what? The kitchen team blaming each other infront of customers (open kitchen of course everyone can hear and see the unnecessary drama). Yelling and keep blaming each other but not trying to figure out whats the main problem. (Better check your kitchen procedure and work flow. Oh not to forget, please improve kitchen staff attitude.Thanks)
Food (most of it are undercook) sebab nak release the food to customer faster. Fast Service = Bad food? or Slow Service = Good food? (It should be fast service with good quality of food.
First time trying here, and surely would be the last. However, please repair your service as your place got potential as 1 of the top ikan bakar restaurant in PD. I just give a honest review. Other people should try this place, but avoid on weekend. (Or maybe the issue is same on weekday also? Who know, most of people go to PD on weekend🤣)
Sekian daripada saya, yang baru lepas tengok drama kitchen gaduh2 dgn cashier (yang baru kena marah dgn customer) Hahahaha
Btw, ample parking and got a lot of lighting (the only good thing i...
Read moreRestaurant Ikan Bakar Berapi Batu Ompek
I recently visited Restaurant Ikan Bakar Berapi Batu Ompek and had a mixed experience. Here's a breakdown of my visit:
Food: Sotong Goreng Tepung: RM27.50 (I can't recall the exact weight, but it was a generous portion). The fried squid was exceptionally delicious. Talapia: RM25 per piece. The fish was fresh and superbly cooked.
The quality of the food was excellent and very satisfying.
Service: Unfortunately, the service was extremely slow. It took almost 1 hour and 30 minutes for all the food to be served. The male staff members were very friendly and frequently checked in with us to see if our food had arrived. However, the female staff were quite unfriendly, which was disappointing.
Ambiance: There were no fans in the restaurant, making it uncomfortably hot. On the positive side, the restaurant maintained good hygiene and cleanliness.
Overall, while the food was top-notch, the long wait and lack of ventilation were significant drawbacks. Improved service speed and better customer interaction from all staff would greatly enhance the dining experience. Btw akak cashiers the most sporting ever 👍🏻👍🏻👍🏻👍🏻
OH BTW TOTAL 2 Pax RM84.20 Nasi Putih 2 Tembikai Laici ice Limau Laici ice Talapia Bakar Sambal Sotong Celup...
Read more1st time came across this place during Dec 2024. Recommended by a friend at PDGCC. Despite location tersorok, and disrupted service due to heavy rain. Surprisingly the food was very good and tasty.
Came again with family last night for dinner before heading back to Rawang. Its was packed! Ordered ikan bakar petai, cencaru asam pedas, sotong goreng tepung and vegetable soup and as expected. Food was superb especially the improvised version of the sambal used for ikan bakar (slight increased on the spicy level, which ia good!). As expected, service slightly slow due to heavy weekend family crowds. As for me, it is acceptable. (for those yg nak semua benda cepat, this is definitely not the place for u. Perhaps u might want to consider fast food outlets instead) can see the crew is trying their best to accommodate the customers. Positive attitude and helpful despite the tired looks on the faces. The boss are very good and friendly, always asking customers feedback and very open to accept customers suggestions.
Nevertheless, there's still area for improvements.
Keep up the good work and insya'allah...
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