Hotel Seri Malaysia Port Dickson — Hotel in Negeri Sembilan

Went there on a business trip. Arrived late around midnight but colleague had save my key for the room. Parking was sufficient. Had some trouble finding my room as I thought the signage wasn't enough or not place strategically. Along the way to find my room, there's a loud music which I thought was from the hotel sound system but upon reaching my room, the source of the noise was from a parking site across the street. Even inside my room, I can heard the music & it was well over 1 am. ||||The room has old carpeting with basic furniture overlooking the hotel's car park.The carpet felt thinning, sticky in some places and looked sad. Air-conditioner was functioning along with other items like television and kettle. Wardrobe had a trouble with its sliding door as it won't slide properly and almost fall off. Room was decent other than those things. Bed looked clean but one of the pillow need a pillowcase changed. The personalize note welcoming guest from our organisation along with 2 wraps of dodol, a local delicacies is not enough to overlook the state of the room.||||Bathroom was small with shower cubicle kinda blocking the bathroom's door. Toilet may got pressure problem as after flushing there's a loud pumping sound. The worst thing comes later that morning when I trying to take the shower but no water came out of the shower head. The knob on the shower just drip some water but the shower doesn't show it was functioning nor broken. Ended up taking shower from the water pipe near the toilet. ||||Breakfast buffet was average with little food to choose from but acceptable. Taste was decent. Waiters were attentive to pick up dishes left on the table. Not much communication between staffs and guest. Just among themselves. Not just in the coffee house but among the cleaners and receptionist too. Quickly check out when...

Went there on a business trip. Arrived late around midnight but colleague had save my key for the room. Parking was sufficient. Had some trouble finding my room as I thought the signage wasn't enough or not place strategically. Along the way to find my room, there's a loud music which I thought was from the hotel sound system but upon reaching my room, the source of the noise was from a parking site across the street. Even inside my room, I can heard the music & it was well over 1 am. ||||The room has old carpeting with basic furniture overlooking the hotel's car park.The carpet felt thinning, sticky in some places and looked sad. Air-conditioner was functioning along with other items like television and kettle. Wardrobe had a trouble with its sliding door as it won't slide properly and almost fall off. Room was decent other than those things. Bed looked clean but one of the pillow need a pillowcase changed. The personalize note welcoming guest from our organisation along with 2 wraps of dodol, a local delicacies is not enough to overlook the state of the room.||||Bathroom was small with shower cubicle kinda blocking the bathroom's door. Toilet may got pressure problem as after flushing there's a loud pumping sound. The worst thing comes later that morning when I trying to take the shower but no water came out of the shower head. The knob on the shower just drip some water but the shower doesn't show it was functioning nor broken. Ended up taking shower from the water pipe near the toilet. ||||Breakfast buffet was average with little food to choose from but acceptable. Taste was decent. Waiters were attentive to pick up dishes left on the table. Not much communication between staffs and guest. Just among themselves. Not just in the coffee house but among the cleaners and receptionist too. Quickly check out when...

it was a terrible experience for us. our group organizer requested to check-in by 2pm instead of 3pm, the hotel agreed. my family booked 2 rooms, by 2pm they said only 1 room is ready, its ok we can have a rest there but when we open the door, the room was a major mess. they haven't done housekeeping yet but the frontdesk can pass the key to customer? my father complained to the frontdesk then only the supervisor came and supervise the staff, and they can finish tidying up the room in less than 15mins????? but they were playing around and expect the customers to keep complaining then only they will do their job??? the rooms also doesn't smells pleasant like the carpet haven't been cleaned for a long time.

water pressure is so bad, the water pump sound is too loud each time anybody uses the bathroom we will have the free music playing.

the hotels seems like they don't even bother to check the equipment in the room whether those are in good condition or not! the phone is not connected. the shower heater is not working. our wardrobe dont even have doors. the shower curtain are stained with some kind of colouring and i am sure it has been there for ages and they don't even bother to change to a new one!

the breakfast included is also a major let down. we went to the cafe before 8.30am to find out there's no plates available, they haven't topup the food and drinks yet. my sister ate her nasi lemak in a bowl!

the pool also is too small which can only fit one family at one time. haahaha in dont even know how people can give high rating for this hotel. its not a cheap hotel either.

the hotel need a lot of improvement. carrying the name "Seri Malaysia" with this kind of service is embarrassing.

won't recommend anybody to go...