Summer Dessert Bakery — Restaurant in Penang

My daughter likes cheese buns from your bakery. I took two buns, but when I gave my debit card to make payment, your staff said minimum must be RM 50, if not must pay cash. I didnt have cash on me. So I had to leave the buns behind. In this day and age, most of us use our debit cards to pay for almost 90% of our purchase. If I go anywhere to make purchases for low amounts (below RM 10) they accept. But unfortunately your management is not flexible. Perhaps because its being run by old generation? Bcausr this policy reflects old brain. Ahbeng brains! Yours is the only place so far I have come across making such ancient request.

Update (4 months later in May 2022)

While waiting for my pizza order next door, I decide to go again to buy some buns for my kid. This time, I made sure I had cash on me. When I tries to pay, the didnt have change but this time said I could you my debit card...

So I upgrade from 1 star to 3 stars

So that's an...

I was excited to order a birthday cake from this branch for my friend. I called the branch number for twice but nobody picked up. I then found the Whatsapp number of a girl in your FB page under Nibong Tebal branch and I approached her. The way of she replying was very rude and I didn’t expect to experience such poor customer service. The entire process took about 9 hours to communicate with her because of her “busy and non-responsive service”, this really spoilt my day. If she replies it earlier and states the policy clearly, I will reach out to other cake shop and my friend will be able to get his birthday cake on time.

I have seen a lot of bad reviews from your FB page regarding poor customer service. I hope this incident will never happen to the next...

Great place to get decent pastry. But even better with their western cuisine. Best you can get in town.

Though they are slightly pricey compare to other place here. But the taste sure will make it up to you.

Personally i love their cheese pasta with fried chicken. And the black sugar bubble milk is a must have.

Its a really cosy place if you are looking to spend some time chilling. This is the...