Pizza Hut Delivery Kangar Jaya (FCD) — Restaurant in Perlis

Worst experience at this outlet. We came at 2pm and ordered, but the food only came at 2.40pm. We waited patiently and thinking it is the first day of Raya, so we just let it be. They served us food around 2.49pm, but in the end of the whole dining process, we found out that there were 5-6 ants inside the drink, it is a Standard Wildberry Smash Tea drinks. THIS IS REALLY DISGUSTING. This is totally unacceptable. We confronted and talked to the outlet manager in a polite way but she didn't say much, just showed me a "noted" face. 😒 I highlighted this action is for better quality improvement for future, and she was like "noted". So @pizzahutMalaysia, thank you for such an unpleasant dining experience, I won't...

Very poor customer service. Unfriendly female staff at the counter. Mistakenly said take away upon order but we immediately corrected it to dine in. But maybe she did not hear it and packed the food. When told her that we wanted to dine in, she just said 'saya tak dengar' and continued doing her work without even feeling sorry or trying to help. When we requested if we can just sit there and eat, she jus said cannot and...

management is so bad.. based on my observation this pizzahut is short in term of their employee… Didnt see any sign or job poster to hire more workers even part time or full time… please do something… during peak hours it become busy and take too much time plus the table also not clean after next...