Baker's Cottage Banting — Restaurant in Selangor

11/5/23 at 7.40am I bought cake for my employee's birthday. There are 2 person at counter one a little bit small(old workers) and the other are new one. I have told them to write it beautifully on the cake unfortunately the writing on cake are quite horrible for me. And I just request only write on that only and cancel to the other one. I think you should train your staff how to write beautifully on cakes. I can be considerate but plus the oldstaff giving not friendly face is so sad for me with the horrible writing on the cakes. I gave 4 stars because all bakery product are tasty. The New staff is very good. Answer with smiles. If your oldstaff not like that I...

I love the environment and atmosphere of the place but the employee manning the counter is very unpleasant to deal with. The way she talks and acted giving out vibes that she was forced to do the job. Doesn't greet or say thank you. Had a very similar situation around 3 weeks ago in Jenjarom branch. Not sure why but seems people working in Baker's Cottage seems to letting a "I am dying inside" vibes. Do come up with a hospitality SOP for...

U guys really need to monitor ur staff in Banting Baker's cottage. I am a regular here since day 1. The counter staff is rude aff. Not just 1 time but already more than 3 tines. Croissant was overcooked. Brown and keras gila!!! When I asked xde batch baru ke? "oh, apa they hantar kita jual" seriously? Aihhhh... I hv been to many other outlets and this is not the treatment and...