Starbucks Ubika Juriquilla — Restaurant in Juriquilla

They try hard, although, the operating company in Mexico is just a hindrance. They need more staff, and with that staff they need to clean tables and seating any time someone leaves. They NEED to keep the music at a reasonable volume for café!!! I have to ask them several times every week twice a week when I come in. They need to come take our temperature more quickly, take our drink orders faster, keep an eye on the maximum capacity of customers. The drive-in is extremely dangerous. If there is more than one car ordering, the second car is literally on the highway. They never give napkins for drinks. You have to ask them. They say it's because some people just leave their napkins there, so they're wasted. But I've told them dozens of times that I want a napkin with all my orders and they NEVER remember. The manager seems to be really competent, but I'm often amazed that others are incapable of working efficiently and prioritizing what tasks need to be attended when. Part of that problem though, I imagine, is the safety problema that the druve-thru presents. They have to prioritize the drive thru so as to reduce the risk of accidents. But that leaves all those inside insufficiently...

MALA EXPERIENCIA CON EL SUPERVISOR ARTURO El servicio de Paty, Mafer y Pam es excelente siempre son súper amables por eso me gusta ir ahí, me hacen sentir en casa!! Sin embargo ayer que fui, el supervisor ARTURO fue muy poco servicial; había mucha gente ayer y mis brown sugar lo preparó el, yo vi que no les puso jarabe y los probé, le dije que no tenía y me alegaba que si le había puesto, Mafer muy amable accedió a ponerle pero el gerente con su cara de pocos amigos dijo “Para la próxima se lo cobran eh” fue error de él y ni para aceptarlo fue capaz, se supone que una de las políticas de Starbucks es que tienes que quedar contento con tu bebida y si no te gusta decirle al barista y te lo arreglan o te regalan otra, yo ya había pagado mis bebidas y sinceramente Arturo si me hizo sentir incómoda ya que toda la gente estaba ahí y Arturo hizo parecer que yo quería jarabe extra sin pagarlo, cuando él no le puso el que originalmente va...

They didn’t let me buy my coffee because I was with my dog , and I couldn’t leave my dog outside by himself , he denied me the service . I wants planning on staying I jus wanted my coffee to go , and their drive through service was...