My friends and I where visiting Merida for a few days, so our restaurant choices to try out where limited. We had several recommendations for this place, so naturally, like good food enthusiasts, we had to give it a shot.
The place is quite pleasant, and the staff seemed rather friendly too, or so it seemed...
Whilst selecting from the menu apparently they where all out of two of their main entrees, and three of their main dishes.
This was quite upsetting since we had chosen this location specifically for these dishes.
When we got to the dessert they told us that they had also run out of their signature desert!!!
I could honestly not believe our bad luck!
It was then when I remembered that, whilst making the reservation they mentioned they had two or three big reservations for later that day.
Then I thought to myself, how is it posible they're all out of 6 MAIN dishes when they're expecting big reservations later?
And thats when it hit me!
Could it be that they told us they where out of these dishes to ensure they would have sufficient for their next costumers?
Thats a big no no in my eyes.
Naturally we confronted the waiter, and thats when my hypothesis proved right.
He confessed to these awful truths.
They had indeed lied to us about the availability of their dishes, to ensure they would have sufficient supplies for their next costumers!!!
Who might not even want those dishes!!!
I know right?!
This is down right the rudest thing any venture has done to me.
I DONT RECOMMEND THIS...
Read moreNectar was a nice treat while visiting Merida. My group I enjoyed a very nice meal. Enjoyed the relaxed, friendly welcoming atmosphere the music was good too and not too loud. However, the location is a bit strange insofar as my view from the table was the parking lot and through out the meal I was somewhat blinded by the lights of cars that were parking right in front of the building. We chose the 7 course tasting meun which was good but perhaps needed more balance of the course offerings. The group favorite items were the pork belly taco and the grilled red snapper. The entre finale pork chop was over cooked a bit tough and dry and disappointing. The coconut dessert was nice and the yogurt dessert was interesting but seemed unnecessary and didn't pair well with the tasting menu. It would have been nice to have something light a fruity like a sorbet. The service was good but lower than expected as there were mistakes throughout. It seemed some of the service staff may have been in training, but not sure. In fact the last dish was served to everyone at the table but one person. The service staff came back and forth but it took awhile before they noticed the person did not have their dish. They brought as soon as they noticed but a restaurant rated highly as their you'd expect more stellar service. But all in all not a bad dining experience. But didn't quite meet my expectations. But by all means still...
Read moreJesus, our server was outstanding. He was the highlight of the evening. Great job! However… The owner, Roberto Solis, came into the restaurant, shortly after my partner and I sat down - we were the only seated patrons at the time, right next to the kitchen. He spent time chatting with the kitchen staff, looked our way a number of times, but never so much as even smiled in our general direction. Yet, with each subsequent table (of locals) that came in, he greeted them, spent time talking to them, and even sat at one table for the vast majority of their meal. Us? We were never even acknowledged. I’m typically not paranoid nor a complainer but, we were clearly the only Americans in the restaurant and it felt like a deliberate snub. The vast majority of the food was delightful, but the pork chop was nearly inedible. It looked lovely and had a great flavor but it was 90% fat. There was so much left on the plate that the server asked my partner if he wanted a to-go box. Hard pass. Jesus, our server, was, as mentioned, wonderful - and the restaurant is beautiful. Being able to watch the kitchen while at work was akin to sitting at a chef’s table & very much enjoyable but… For the cost of the food, I expect it all to be exemplary - Not inedible. To note: I grew up in the restaurant business and I would’ve fired an employee if he behaved like the owner did - it was just a slap in the face. Won’t be back & won’t be recommending to...
Read more