Kelly Café and Marea Royal Hotel — Restaurant in Oaxaca

We stayed in one of the rooms at Kelly's cafe. Karen, the owner has a vicious dog called Chico that bites people. It bit a customer on the hand and another female customer on the leg (I witnessed it) while we stayed there. It proceeded to attack our small dog who was on a leash when we entered the site one evening. We were then blamed by Karen for chasing it away as we were told it is a guard dog. One of the coffee girls called Kate's response was that it was fine as the dog "did not draw blood". This dog is going to cause some person serious harm if it is continued to be allowed to roam freely all over the place and bite people. One cannot allow for such a liability to exist in a cafe or hotel! It can ruin someone's business if the victim ends up in hospital! I am a doctor and I have treated several dog bites in my life....

Anyone who is remotely afraid of vicious dogs should stay clear.

Karen started major building works without any warning.

While I was consulting on a zoom call, unbearably loud drilling noise started right above the ceiling in our room. When I asked for a small grace period the next day to work (as I already had international meetings booked) I was told to check out. Never before have I been treated with such disrespect. Again we were blamed for our small dog being attacked by the psycho dog. There was another guest with a 3 year old who was out of control, frequently exhibiting violent behaviour and who hit our little dog. I reprimanded her in front of the mother - Karen accused me of attacking the child which is absolutely ludicrous. I went on my knees, met her at eye level and shouted at her to never ever hit our little dog again.

The problem with this place is that it has the negative energy similar to some cult or a convent where no justice is considered in any event. The staff will inevitably side with and protect each other at the expense of the customer. It is a very strange set-up indeed. Maybe one would not pick up on the dark energy over a day or two but after three weeks it had become very evident. Kate the coffee girl was caught tip toe-ing to our bedroom doors and eve's dropping to report back anything of interest to the staff and other guests!

If privacy matters, this is not the ideal type of accommodation.

Karen tried to charge us for an extra night after we left (claiming we did not tell her we did) when she had told us to leave immediately! Obviously we would not pay this and to be clear, we paid her in full minus 10% for the last two nights for the building works kicking off, which in my view was over-generous of us. The room is still stood empty, a week after we have left.

The good thing is that we made a wonderful circle of new friends outside of this enclosure, in Puerto Escondido and are returning next month to visit them all.

One member of staff called Jerry-Lynne gets 5 stars. She was always friendly, helpful...

Ok I just had to write a review cause this place is the best! Located perfectly in between La Punta and Zicatela, where you get a quiet break from the tourism and still it’s a just short walk to both and easy to switch things up and not get board! The owner here is a super host! She cares about her guests and even looks out if your a foreigner… who does that!!! The rooms here are so cute and all you need with A/C, wifi, workstation, mini fridge, communal kitchen and complimentary coffee!!! The vibes here couldn’t be better especially with the balcony view of the ocean… steps away! The prices here are in Mexican Pesos vs US or CAD and way more cheaper for so much more! Totally safe for female or single travellers as they lock the gate at night (which you still have a key to come and go) The café has really good food at great prices also with homemade donuts and a bar to spike up your brunch ;) It’s brand new and there is a bit of construction but I can’t wait to see this amazing boutique hotel with the pool on the roof finished! This place has literally become my home away from home… I don’t wanna leave! Look no further if you’re coming to Puerto Escondido this is the...

We stumbled on this spot on our way to another and I’m so glad we did!

Starting with Karen, the owner - she’s the kindest person and was so warm, welcoming, and very attentive.

The food - hands down one of the best omelettes I’ve ever had. I did the veggie and my bf did the chorizo and both were delicious. As you can tell in my picture, we dug in so fast and I was mid way before I realized I hadn’t taken a picture, but the portion was huge! Karen made us fresh watermelon juice that was refreshing and helped cool us down.

She told us about some exciting plans she has for the spot to expand the menu and bar so definitely plan on coming back to check that out!

Highly recommend...