La Puntilla Seafood Restaurant — Restaurant in Sinaloa

The low rating here is based on their lack of attention to an allergy. We ordered a Piñeada and specifically asked for no alcohol, and requested it be served as a virgin drink as the drink was for an alcohol allergy. The server noted. We were sitting directly across from the bar with plain view of the two bartenders. I watched them make the drinks and pour a brown liquid into the bottom of the glass. When the drinks arrived to the table, we asked again and the server assured it was a virgin drink. After a few sips, an allergic reaction to alcohol happened. We immediately alerted the server and asked if there was alcohol in it. He still said no. But the alcohol was apparent in the taste and the reaction. The response time moved at a snail's pace and eventually a bottled water was brought to the table with a box of allergy medicine. The server asked the bartenders about it but based on the reactions on their faces and the way they went about their business displayed a lack of care or concern for the situation. Thankfully the allergic reaction wasn't any more serious than it was. But the restaurant staff's response to the whole incident was a major shortfall. To top it off, when the bill arrived, the server still charged for the drink. SMH.

A part from the incident, the food looked good, but was average and the service was slow. It took a few minutes before we were acknowledged to place an order, and the food arrived a good 20-25 minutes after ordering.

We were taken here on a Pulmonia tour so the restaurant was not our choice and we were a captive audience. I get that this isn't the US where customer service nuances could be different in another country. But I would at least hope in an allergy situation, staff would know how to immediately react. I definitely would not...

Birds were Treated Better

Negative stars is the true rating.

What's cool about this place is that they stack leftover plates on a table for the birds to eat.

What's not cool is the outright refusal to serve Black Americans. The tour guide walked in 2 parties of 2. Me and my kiddo and a non-Black couple. The moment he left, the non-Black couple was immediately seated and served. We were seated and never served. And because I always make excuses for humanity even in the face of racial discrimination, I waited for 20 minutes after observing 7 other tables being tended to. My kiddo needs to observe that this treatment still exists even if you're doing the right thing.

Given other reviews have mentioned this. By patronizing this business, your finances support this practice even if not done directly to you. We spoke to the lead person and he pretended to not know English....Until I spoke Spanish. I encourage you to bypass this restaurant as Mazatlan has hundreds of dining choices. After all, it is the capital of the...

Fresh seafood and ocean views! What else could one want? I love finding places like this that hit the mark in every way!

The seafood in Mexico is awesome. Caught by many local fisherman daily and it just tastes even better when enjoyed with an ocean view.

We ordered rock shrimp with spicy mayo sauce and a seared tuna tostada that came with avocado, cucumbers and fried purple onions. It all cost $16 which blew me away. So cheap and it would cost me double in CA with these views.

Our server spoke very little English but the menu is translated making it very easy to order for anyone who doesn't speak Spanish.

They have complimentary WiFi, clean restrooms and tons of parking.

You'll mostly see locals here which says a lot since they know the best spots!

If you happen to take a cruise like I did it's also a very short 10 min walk from port! Take that walk, you'll...