Palais Dar Soukkar — Restaurant in Marrakesh Prefecture

I recently had the unfortunate experience of visiting dar soukkar, a place that left me not only disappointed but also feeling deeply stressed, discriminated against, and grief-stricken. From the moment I walked through the doors, it was clear that this establishment's commitment to customer satisfaction and basic decency was non-existent.

Let's start with the reservation debacle. I had made a reservation well in advance, anticipating a special occasion. However, upon my arrival, I was informed that my reservation had been inexplicably canceled without any prior notice or explanation. The sheer disregard for my time, effort, and anticipation was disheartening. It's as if my presence and patronage were completely inconsequential to the restaurant's management.

To make matters worse, the staff displayed a complete lack of professionalism and empathy. When I inquired about the cancellation, the hostess not only failed to provide any plausible explanation but also exhibited a dismissive and disrespectful attitude. The level of customer service was appalling, and it left me wondering if this establishment holds any regard for its patrons at all.

Moreover, I can't help but believe that the cancellation of my reservation was driven by discrimination. The fact that other guests, who arrived after me and without reservations, were promptly seated while I was turned away speaks volumes about the discriminatory practices of this restaurant. I cannot help but question whether my race, gender, or appearance played a role in this unacceptable treatment. Discrimination has no place in any establishment, and it is deeply distressing to encounter it in such a blatant manner.

The distress and grief I experienced during this ordeal were magnified by the insensitivity of dar soukkar's staff. Instead of attempting to rectify the situation or offer a sincere apology, they seemed more interested in brushing me off and moving on to the next customer. It was as if my negative experience held no value to them whatsoever.

Ultimately, Dar Essoukar exemplifies everything that is wrong with the hospitality industry. Their complete disregard for customer satisfaction, lack of professionalism, discrimination, and failure to address customer grievances make it clear that this establishment does not deserve the patronage of anyone seeking a pleasant dining experience.

I urge potential diners to avoid this restaurant at all costs. Save yourself the stress, discrimination, and grief. There are far better establishments out there in Marrakech that will treat you with respect, value your patronage, and provide a dining experience worthy of your...

Extremely Disappointing and Unwelcoming Experience at Dar Soukkar Marrakech

I rarely write negative reviews, but our recent experience at Dar Soukkar Marrakech was so frustrating and disappointing, it deserves to be shared as a cautionary tale for others. We were a party of five—including a young teenage boy—hoping to enjoy a special evening. That never happened. Upon arrival, staff refused to let us in because they perceived our teen’s shorts as "sportswear," despite the fact that they were weather-appropriate and by no means sloppy. There were staff members of the female persuasion who were basically showing their bums but our son’s shorts were not appropriate?!!

Their rigid enforcement of a subjective dress code, with zero flexibility or understanding, was both embarrassing and deeply unwelcoming—especially given the boy’s age.

What made the situation worse was the lack of professionalism and basic hospitality. We stood waiting for 15–20 minutes before anyone was willing to let us speak with a manager. My two sons and husband had to wait outside the grounds! When the manager finally appeared, there was absolutely no effort to accommodate us as foreign tourists. Our respectful attempts to discuss the situation or explain our attire were met with inflexibility, dismissiveness, and an overall sense that our presence was an inconvenience. The entire attitude felt like a classic tourist trap: all posturing with no real interest in hospitality or guest experience. Instead of welcoming visitors from abroad and representing Marrakech’s renowned warmth and openness, Dar Soukkar seemed more concerned about keeping up appearances and maximizing profit. The staff’s behavior left us embarrassed and forced to seek another restaurant at the last minute—hardly what you expect from a place marketed as a top Marrakech destination. Given the sky-high, fixed prices, and what we witnessed of their treatment of guests, I can only imagine the rest of the experience doesn’t live up to the hype either. I strongly recommend looking elsewhere for authentic hospitality and a memorable night out. Dar Soukkar is an overrated, overpriced, and unaccommodating spot that prioritizes form over substance—avoid if you value feeling welcome and respected as a visitor...

A Magical Evening at Palais Dar Soukkar

My boyfriend and I recently had the pleasure of experiencing an enchanting evening at Palais Dar Soukkar, and it was nothing short of magical. From the delectable cuisine to the mesmerising dance performances, every moment was a celebration of Moroccan culture.

The highlight of our visit was undoubtedly the food. The menu offered a tantalising array of dishes, each a culinary masterpiece bursting with exotic flavours. For myself, pad thai and my boyfriend indulged in savoury tagines, fragrant dates, and succulent grilled meats—all expertly prepared and presented with flair. The combination of aromatic spices and fresh ingredients created a dining experience that left our taste buds dancing with delight.

Adding to the enchantment of the evening were the incredible dance performances. The skilled dancers transported us to another world with their graceful movements and vibrant costumes. From traditional folk dances to the energetic rhythms of belly dancing, every act was a visual feast, perfectly complementing the rich tapestry of Moroccan traditions.

The ambiance at Palais Dar Soukkar was equally captivating. The venue's architecture and decor exuded a sense of opulence, creating an atmosphere reminiscent of an Arabian Nights tale. The dim lighting and the soothing live music enhanced the romantic ambiance, making it an ideal setting for a memorable date night.

The attentive and friendly staff contributed to the overall positive experience. Our server was knowledgeable about the menu, providing helpful recommendations and ensuring that every aspect of our dining experience was exceptional.

Palais Dar Soukkar proved to be more than just a restaurant; it was a cultural journey that left us with lasting memories. Whether you're a connoisseur of fine dining, a lover of dance, or someone seeking a unique and romantic evening, this gem in Morocco is an absolute must-visit. We look forward to returning and savouring the...