Mugg & Bean — Restaurant in Erongo Region

I am absolutely furious with the experience we had at this restaurant. We came in excited to try the food—it looked great on the menu and the prices were ridiculously high, so we expected quality. There were three of us. Two people got their food fairly quickly while I was left sitting there waiting. By the time my food arrived, the others were already done eating, and I was forced to sit and chew while everyone else just waited. No conversation, no enjoyment—completely ruined the experience.

And when my food finally arrived, it was a total disaster. The onion rings were soggy, the meat portion was pathetically small, and worst of all—everything was cold! Absolutely unacceptable. I had to send it back, which wasted even more time.

To make it even worse, because we live in Walvis Bay, we know flies are a thing—but there was zero effort from the restaurant to keep them away. No candles, no repellents, nothing. When we asked for a candle, they took forever to bring one. We sat there for hours in total discomfort.

And the drinks? Don’t even get me started. They were so watered down you couldn’t taste a single bit of flavor. I care a lot about food and dining experiences, and I can honestly say this was one of the worst...

My mother, sister and I whent to mug and bean, Today and we sat down inside to order but we waited a long while after closeing the menus and waving down a waitress that she took our orders but after my sister and I received our food relatively fast the sweet souce was extremly spicey and the chicken strips where cold and our drinks where serverly waterd down. By the time we had finished eating my mothers food arrived (we did ask for her food 2 times after I received my food)her onion rings wer soggy and the steak was extremly small and worse of all the whole plate was cold.For the price of each of the dishes,I speak for my mom my sister and myself when I say im serverly...

Amazing selection of food, good vibes and amazing drinks. Definitely a morning person's first stop or a family breakfast/lunch. Make sure you don't order the same thing because the various options on the menu are quite up to standard. Sure, it is expensive at Mugg & Bean, but you get your money's worth.

I say it again, Mugg & Bean is expensive. Those prices come as a shock every time I eat there. But you will agree with me, everything is huge and appetising there. I recommend you try the Chai Latte as a beginner; the various types of pancakes and maybe a giant chocolate chip cookie. But that's my taste....