Sonja's Kitchen — Restaurant in Tsumeb

Where do I start....we helped ourselves to the menus this perked waitress interest. The waitress was pretty much inaudible. Not exactly bursting with any enthusiasm at all. However the order was correct. There were no croissants for my wife's first choice so that was switched to an omelette. The omlette arrived burnt. See photo.

My Sunshine breakfast was ok in almost all aspects except the BBQ sauce (or some other sauce) on the nice little steak. There's sauce on the table. I don't need it applying. I did enjoy the breakfast.

I'm still thinking of the burnt omlette 😡.

Now we get the the tea. It's only tea! Two five roses ordered which came in a pot literally less than half full of water. No milk. We asked for milk. The milk came in another cup which was impossible to pour. We got 2.3 small cups total from the pot. Tea is $12 so this might be the reason you only get a tiny amount. Who knows. There more to the tea story yet, don't give up on me....

We asked for more hot water to refill the pot.....delivered in a cup. Sent back so I'm not pouring almost boiling water at the table from a cup into the pot. Back the pot came half full again. Ok so we'd now had a full pot if you add them together. No milk. We ask for more milk. They've run out of milk. No milk !!! What cafe runs out of milk? Theres more yet...!

Weve finished, we sit for a few minutes and decide we've waited long enough. It's not hard to ask "is there anything else, would you like the bill" anyhow. We stand up to pay. A member of staff comes in with a polystyrene tray which seemed to have once contained her lunch. At least she saw we were waiting unlike the others chatting in the back. Lunch tray put on the counter and she proceeded to tally the bill. No hand washing, sanitizer or anything. No face masks either anywhere on anyone. Dirty tray right there. Cutting a long story short we had 4 teas....really??? I thought we had one half pot and a refill with more hot water. No milk. Did I mention they ran out of milk. How on earth.

Super dissatisfied, super disappointed. It's not hard to get this right. Really it's not. The errors were minor yet significant. So easy to get it right. 4 teas, I'm flabbergasted. No milk is just mismanagement to another level. Burnt food leaving a kitchen....

Where do I even start.... It was a very unpleasant experience, I ordered a chocolate cake with caramel filling. The cake I got was falling apart with no icing on it instead she put the condensed milk caramel on top and that was it. Mind you there was another (white) lady that had ordered a similar cake and it looked nothing like the one I ordered( maybe because of my skin tone) I don’t know. I then proceeded to ask for a refund and she answered me with a straight NO after mumbling under her breath, pretty rude I might say... please try and have a good communication system with...

Stopped at this establishment because of the simple and inviting signage plus we were looking for a spot in Tsumeb after eating forgettable food elsewhere. To our surprise they had a selection of food that was fresh, clean, simple and not dripping in oil. The food tasted great. They had a great oxtail dish, chicken mushroom pies, sandwiches with Health bread plus desserts that we couldn't pass up. All in all the place is clean, well run and organized. Found our go to place in Tsumeb during the day for breakfast or lunch....