I visit the Kalanki branch frequently and what I find is some of the staffs undertrained in terms of service and hospitality. I recently had a encounter with one of the staffs. The table I was sitting in was rocking. The table was moving constantly making it hard to get my work done. When I informed about it, the staff's response was very blunt.
Response: "What can I do about it? Just change your table."
The response seem to be unprofessional and not fit for cafes marketing as a neighbourhood coffee shop and workplace. This would definitely discourage me from coming to the coffee shop. I hope the management assess the current training and direction provided to...
Read moreI visit this place very often for Americano but usually it’s not like that, there was 2 staff on the cash who was busy with their talks about the rules and regulations of their management which was clearly listened by all the costumer, I used to get menu in the table or they used to approach to take the orders but this time after 5 minutes I help myself to place the order in the counter and interrupt their conversation 😂😂😂, Americano was served promptly without any response and I still thanked her but she didn’t even care at all……. Please do not ruin the brand name of Himalayan Java by your unprofessional staff @HimalayanJava...
Read moreI visited this place two days back with my 2 girls and a friend of theirs. The moment we entered; we knew something was wrong. The place stinky and suffocating. I kept telling them to put fans and AC but it didn’t matter to them. I ordered coffee and sandwich and felt sick right away. I felt like throwing up and left the place quickly. I kept gagging all night and the following day we all had fever. The next day we were diagnosed with Covid. This place ruined our health and the whole week ahead. DON’T GO THERE if you love...
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