McDonald's — Restaurant in Amsterdam

When I first entered this establishment about 20 minutes ago I was expecting your average McDonald’s experience however I was pleasantly surprised when I was greeted by the friendly McDonald’s pigeon while I was initially shocked I soon came to realize that this pigeon was not only a visitor of this location but a part of the staff the employees tried to shoo him away but it was futile for he remained and continued to poop on the floor despite this this was my most memorable experience at a McDonald’s location while money may buy me a 9 piece McNugget it cannot buy an experience such as this I would highly recommend this location the pigeon is such an intelligent lifeform it has figured out how to let itself in and out of the restaurant by flying up to the motion sensor if you are looking for mediocre service a place to relieve yourself or bird diseases I would highly suggest dining at this fine...

Absolutely horrendous experience on a Sunday evening with my young child. Ordered at 18:45, but only received the food at 20:30 (after pushing to the front of the queue of very unhappy customers).

-- Did not receive a receipt after paying for my order via the self service screen. -- The digital display showing the order queue stopped working. -- Realised, after more than an hour, that the only hope of receiving the food we had paid for was trying to flag the attention of the staff at the counter, who were inundated by customers in the same situation as us. -- The member of staff I initially spoke to had no access to the order details (blank looks when mentioning my order number) so asked me to recount the exact order from memory.

Utter chaos, poorly managed and a lot of...

We ordered just a few drinks through the mobile app, and it took over 30 minutes for them to be prepared. When I approached the branch manager to ask about the delay, her response was shockingly unprofessional. She simply said, “Since you ordered via the app, it takes time,” without offering an apology — then turned her back and walked away.

Our hot drinks were served cold, and even the cookie we ordered was freezing. When we asked why, the staff replied, “Because it just came over on a bike.” Seriously?

The service was poor, the staff were unfriendly and unprofessional, and the overall experience was unacceptable. I would not recommend this location.

I understand this a fastfood place, and my review might be overlooked, yet, just in case someone...