Brasserie de Bakkerieje — Restaurant in Berkelland

We arrived in a party of ten for a family celebration and ordered wine, water, and cocktails, but no appetizers. The average entrée here is about €24,95. After ordering, we experienced a 45 minute wait, during which no amuse bouche nor bread was offered, before our rather mediocre entrées finally arrived, The restaurant was not understaffed, so the wait was perplexing, as was the inexplicable absence of bread; bearing in mind that the name of the restaurant in Dutch translates as "the bakery". When I queried our server about this, I was informed rather curtly that "we only serve bread with three course meals". The three and four course prix fixé menus on offer, while about €10-15,00 more expensive than our average entrées, totaled less than we spent per head, so I found this explanation unsatisfactory and rather inhospitable. We spent about €500,00 for drinks, entrees, coffee and dessert, so about €50.00 per guest.

One is left to hypothesize that a bit of bread and perhaps, dare I say it, a small pot of butter represent the margin between profit and loss in a financial sense for the bottom line of 'de bakkerije'. What this establishment and its personnel seem to lack in customer relations, hospitality IQ, communication, and professionalism, they more than compensate for with a foundation built upon a genuinely mediocre approach to cuisine and service, paired with appalling indifference and a lackadaisical attitude with regard to hospitality.

Desserts ordered at about 7:45 PM arrived around 8:30 PM, except for one that they forgot, which arrived twenty minutes after everyone else had finished theirs, as it had evidently been the subject of miscommunication between the server and the kitchen staff. Less understandable, but in keeping with the overall theme, was the fact that four of the desserts were comprised of ice cream and wafers, which unless the ice cream was churned to order, reveals at a minimum, a serious dearth of scooping skills in the pantry, given that a full half hour was required to accomplish the task.

I spent thirty-five years in the HORECA sector, much of it as a restaurant chef and owner. I don't enjoy leaving negative reviews, and very rarely do so. I dislike even more not feeling as though I can offer some constructive criticism, but in this case I find myself at a total loss. The flippancy and careless attitude we experienced merit nothing but a faithful recounting...

Heerlijk gegeten op 2e kerstdag met een aantal verrassende kerstspecials. De coquilles en parelhoen werden prachtig in balans geserveerd met respectievelijk bloemkool, spek en een kruidenolie in het geval van de coquilles als mede de bospaddestoelen en zoete aardappel bij de parelhoen. Van de gewone menukaart sporngen de 'vis van de chef' , een stukje heilbot met een kruidenkorstje als ook het dessert, espresso martini, er bovenuit wat mij betreft. Bijna 5 uur heerlijk getafeld in een relaxte ambience, mede dankzij de prettige en ongedwongen bediening. Brian, Britt en team dank voor de...

Het eten in dit restaurant is zonder meer lekker en de hapjes zijn goed van kwaliteit. Helaas laat de bediening veel te wensen over. We hebben meerdere keren ervaren dat we onnodig lang moesten wachten, soms wel een half uur tussen de rondes. Zelfs toen we nog ruim op tijd een dessert wilden bestellen, duurde het zo lang dat we uiteindelijk maar één toetje kregen. Toen we hier een opmerking over maakten, reageerde de bediening geïrriteerd en onprofessioneel. Jammer, want het eten is goed, maar de trage service en de onvriendelijke houding drukken de sfeer en...