I love the place, having a good drink or a great snack. But after what happened to me yesterday, I change my master to, sometimes, a good place. Yesterday I wanted to enjoy some sun and I went with my son to The Breakfast Club Bussum and sat at the table outdoors...when observing everything around me I noticed that the attendants who were inside the place talked, looked and gesticulated among themselves about me, this! one of them came to imitate me without any concern. This made me sad and angry at the same time but kept me wise so she came to help me, I refused to be answered and the little Dutch I speak and understand was enough to answer her. I think they should be more attentive to who they put to serve us and not because we are from another country that we accept being treated like garbage or accept bullying from an inexperienced person, which is what I feel and because of the young age that the young woman attends, I think that I should have taken action at that moment but at the same time I thought…let life teach her that RESPECT IS SOMETHING VERY BEAUTIFUL IN...
Read moreValerie you need to train your staff to be more customer oriented. I see a lot of complaints about them. I know it's hard to get good staff in NL, they're mostly young, lazy, unmotivated and unwilling to be respectful or hard-working.
Quite expensive, but decent coffee and food. In the eggs Benedict the tomatoes as specified on the menu were not included. On inquiring they claimed that tomatoes were in the avocado mash, but that was obviously not true since there was no visible hint of red. Second visit: again nice food, ordered the chicken Caesar salad. Noticed it was dry with no dressing at all, so I told the waitress. AGAIN immediate denial, without even looking: "There is dressing, but I'll get extra if you want" So she returned with a small dish of Caesar dressing which had clearly been forgotten. I half expected an extra charge for 'extra dressing' but thankfully for them that was not added on. Apparently they train their staff to believe 'the customer is...
Read moreHi, I'm Tina Monsanto, its been twice that I went to breakfast club in Bussum, both times I've been there the waitresses are not friendly. I waited long for them to come and take my order, and when they see I'm English speaking and not Dutch they bring my food and just throw my plate on top of the table with no friendliness, not even here's your food please enjoy!!.. but the table that was behind me were Dutch people so the waitress is very friendly even when she brings they food with a different attitude than she had towards me. Where i come from the waitresses are very professional. The waiters don't do the cooking, only serve. They have chef's to do the cooking only. In Netherlands the youngsters have not professional, no experience, and even less in cooking. It feels like they hate they job but need the money. The latte was no good, just milk hardly any coffee, mushrooms no taste at all, bacon very burnt. I had bad experience both tines...
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