Eethuis Ramo — Restaurant in Haarlem

After a bad experience with them I wanted to give another chance. Again a cold and dry pizza arrived 50 min late after around 1h40. Will not repeat again. Pizza must be reasonably good out of the oven but seems they accept more orders than they can deliver. No customer service, when you call to know where is your pizza, the person just say "on its way" and just hang up without giving time, without sorry or good evening or anything. Seems you disturb them for being a client. If they can't structurally keep up with the deliveries they should reduce the territory...

Food arrived cold a half hour after thuisbezorgd webside claimed that the order was delivered. I did phone up the restaurant, but the man who answered was surly and tried to make me feel bad for calling, saying they were "druk bezig". BTW ordered and paid for lamb, got beef. I know the difference even when it's cold. People have to know that there's contempt here for customers, and no...

Avoid. Just ordered as I fancied something different. It arrived after 1hr despite thuisbezorgd stating it was out for delivery for nearly 25 minutes. Upon delivery, a child (possibly 13/14 years old) turns up at 11:30pm. Sauce lids were not on correctly so of course spilled. Feta was an extra ordered on 1 pizza, they put the feta on the other pizza and it was a pathetic amount for €2....