McDonald's — Restaurant in Stichtse Vecht

I had high hopes about this McDonalds restaurant, not because of the food of course, since that is the same as everywhere else, but it looked big and nice from the outside. But alas, looks can be deceiving.

When I visited this place it was a hot summer day, the breeze was non existent, and the birds probably had collapsed somewhere from heatstroke. People were out in force however, and even though Mr. Google said it was "a little busy", it would be on the limit of what I would think makes for a nice relaxing lunch. There's plenty of seating but it's not well arranged, more about that later.

This place has two stories, the ground floor with the kitchen and order area plus a few seats, and the upper floor with a bit more seating. There are three self-order kiosks with two screens on each near the entrance.

Inside you'll also find a McCafe near the order pickup zone, and there's also a "GYM & FUN" area for kids if you go up the stairs. Weird name by the way, like the kids are gonna go gym at a McDonalds. What?

The bottom floor occupies maybe half the interior, but it's not that big and there's not that many seats here. It's also where people linger while waiting for the food so it gets hectic. I definately recommend getting a seat upstairs, which we will talk about next!

Upstairs has a plethora of seating options, but not many of them were space efficient. There's raised chairs and tables (bar-stools), window seats with large lounge chairs, a few regular tables, and rows of stool like thingies to sit on. It's cramped though, and difficult to navigate. Half the upper floor seems to be reserved, possibly for events, but I think they should open up this part, it would make the experience a lot better. Also one thing I noted, I don't think they have cleaned their windows for years.

All in all, less that half of the interior of this building is seating space.

Now lets talk about the outdoor seating that hardly anyone uses. Granted I was there during one of those days where global warming was out to get me, but I think the lack of shade to sit it was an factor. There was only one sun shade parasol, coving maybe two tables. Everyone was sitting there, the rest of the tables were empty.

What else? Yes, this place is located next to the highway. You'd think not many people visit Breukelen, but most of the visitors here seemed to be car commuters. It's also located near the train station, but no one is going to get off just for this.

Pro tip; if there's a lot of orders being processed ahead of yours, just order a Big Mac menu to jump the queue. Big Macs are faster to prepare than family meals and other...

Usually service is good, but recently, it seems there is an internal miscommunication among McDonald’s team members that works on Drive Thru.

Several times there is mistake on the order and i can’t double check it as the order menu only shows if you are the left side as the screen on the right side does not show your order, ao now i Always have to spend cashier time confirming my request. Other times the order is nor ready for pick up and they asked you to park on a spot right around the corner, after waiting a while the person who delivers the meal is not the same that advised you… leading to frustration from the customer as the orders goes wrongly or to the wrong waiting car.

I see two improvements there:

*Add duo menu board (right and left side) so driver can double check the order

Get those numeric magnet cones that can sick on the top of the car… so attendant know exactly to who “ ogive it to

Hope somehow McDonals will take it in...

We visited this McDonald’s in the morning as a group of four. The restaurant was clean and well-kept, which made a good first impression. We placed our order through the self-service machines without any issues, and the process was smooth.

The food was generally good — the drinks and fries were exactly what you’d expect. However, there was one recurring problem with the burgers: the way they were wrapped. Each time we unfolded the paper, the lettuce was either falling out or placed outside of the burger, and this happened with all six burgers we ordered. While the taste itself was fine, the presentation and care in assembling the burgers could definitely be improved.

Another downside was the men’s restroom. The toilet was out of order, leaving only the urinal available, which is inconvenient...