I’m extremely disappointed in the service at this restaurant and how they handle customers. My wife called (via phone) to order two mixed grill portions to eat in the restaurant, which seemed to confuse the staff. The first person who answered the phone handed it over to another employee, who was rude and rejected her request.
When my wife offered to pick up the food instead (even saying it in Dutch: meeneem), the response was still rude, telling her to “make up her mind” and call back when she knew what she wanted. I then called back personally to place the same order, and they easily calculated the costs for dining in and picking up. I made sure they understood how much business they were losing due to their poor service.
When I asked why this wasn’t possible earlier when my wife called, they claimed it was a “misunderstanding” and that she didn’t know what she wanted, which is completely false since I was there for the entire conversation. The only difference is that the staff seemed to treat my wife differently, which comes across as sexist.
The conversation ended with the staff member threatening to report my phone number to the police because he didn’t like how I spoke to him, adding, “This is the Netherlands.” This level of arrogance is unacceptable. As a business, you should know that the customer is always right, and even if someone is unsure of what they want (though she knew exactly!), it’s your job to help them, not reject them. You should be reported for this instead and have your business shut down.
Bare in mind that we did eat there once, the food was fine, and we even considered returning, but those people do not represent Dutch values for sure! Far from the real value and culture that this place...
Read moreI ate here before and we had a pleasent experience so i wanted to try it again with a muslim friend of mine. They told me before they had halal options and one of the waiters told us the chicken was halal but he was gonna ask just to be sure. Then an older looking guy came to our table and said very rudely that this isn't a muslim restaurant as if he didn't want us to be there. When i told him i was told they had halal options he demanded to know who it was and then just left our table without saying anything else.
Me and my friend felt uncomfortable and wanted to leave but then the older guy told us we needed to pay for our drinks since they "already openend it" it was 2 cola's i doubt they wouldn't have been able to give them to anyone else.
Anyway after this experience i am never gonna bring any friends to this place again or come myself. I was disgusted with this behaviour and it really shows how to drive a restaurant out...
Read moreI recently had the pleasure of dining at a Sirtaki restaurant in The Hague, and it was a delightful experience. The restaurant had a cozy ambiance with beautiful decoration that transported me to Greece.
One thing that really stood out to me was the extensive menu. There were plenty of choices for every palate, including a variety of options for vegetarians. It was refreshing to see such consideration for different dietary preferences.
The best part about this restaurant was the friendly and hospitable staff. They went above and beyond to make us feel welcome, even offering us some shots on the house. Their warm gestures added an extra touch of Greek hospitality to our dining experience.
Overall, I highly recommend this Greek restaurant in The Hague. The cozy atmosphere, diverse menu, and friendly staff make it a must-visit for anyone seeking a...
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