Chinees Dim Sum & Japanse Teppanyaki Restaurant Juliana — Restaurant in Utrecht

Where should I begin… it begun with an exciting feeling of having a Teppanyaki dinner after such a long time. We have ordered one of the set menus and one consists of oyster prepared on the hot plate. The oyster was served and I took a bite only to find a long hair in my mouth. I almost choked from removing it in my mouth and was rather embarrassed just to spit it out as there are others next to and fronting us at the Teppanyaki table. My husband decided to tell the incident to the waitress. After a minute or two she came back offering her apologies and offered if we wanted to have some oysters again. I have kindly refused the offer until my husband said if we can exchange that offer for a sake. Since we have been drinking the sake the entire dinner it’s not even a bad choice. The waitress left and came the restaurant manager reprimanding us what happened. We have explained what happend and instead he asked where the oyster is and where is the hair? I told him that it’s not there anymore as the table have been cleared. He left with out any slight of empathy to the situation and with a grin face left our presence. Then came a a small glass of sake! Mind you.. a glass and not a small sake bottle. This is what made me really disgusted, the behavior and the insult I find. No excuses for the situation and a small glass of sake. It is more the behavior of the manager and the way the situation was handled making this experience of having a bad Teppanyaki at Restaurant Juliana in Utrecht. Bad bad bad.. very...

Dim Sum review only: Went there today for the 4th time just for Dim Sum. It is one of my favorite Dim Sum restaurants in the Netherlands. I have tested the classics like Har Gow, Siu Mai, Xiao Long Bao, Char Siu Bao, Sticky Rice with Chicken & Meat in Lotus leaf and Sticky Rice rolls from a lot of major Dim Sum places in the Netherlands. At Juliana Park, Prawn dumplings actually taste like and are filled with big prawns. And you can tell from the colour and texture that no dumpling is from a “Frozen pack”. The prices are also incredibly affordable and not overpriced like other restaurants! Example: 100 Euro (incl. tip) can feed a family of 4 adults and two kids. 35 Euro is a nice and filling lunch for two. The service is speedy! There is one elderly waiter who is super friendly and who really makes sure everything is good. He is helpful with the menu if you can’t find the dish you are looking for and knows the cuisine very well. In my opinion, it is still an underrated large restaurant and there is always some tables free if you come - maybe because it is outside of Utrecht city center. Definitely worth crossing the city to have a chill & yummy Asian food experience! They also do All-you-can-eat and Japanese Grill and you can park outside. The Juliana Park with the small public zoo and wild roaming chickens is right behind the restaurant. Perfect location for a very good meal and digestion walk before/after!...

Came here for all you can eat dinner. The sashimi was fresh and had generous cuts. The dishes that were good were really good like the dragon roll and ebi tempura. The sushi rice is cooked and seasoned well. The miso soup had a layer of oil which made it quite unpleasant to have. The charsiu was dry and not authentic. Dessert was self serve and you used your own spoon to scoop out the ice cream. Due to corona times, this made it very unappealing to us so we skipped dessert. The house wine is quite awful but they do have a (pricey) wine list to choose from by the bottle. It was a Monday night but they seemed to be understaffed. An elderly man seemed to be running around trying to cater for everyone, the younger male waiter looked like he wanted to be anywhere else but there. The lack of staff resulted in extremely slow service. Not sure if it always like this or that we caught them on an off day. For 27 euros per person, I don’t think it is worth it due to the slow service but I will give them the benefit of the doubt and try them once again to see if I caught them on a bad day. Pity as the place has so...