The Ping Pong Club — Restaurant in Utrecht

Now, it is one thing to 'not be overly enthusiastic' while serving and another thing to make the guests feel uncomfortable with a frowning face while serving.

Unfortunately what we experienced in De Ping Pong Club was the latter.

The service was not satisfactory. We felt like we offended the waiting staff during giving our orders. At some point our order was waiting on the counter for more than 15 minutes to be served. In fact the ice in some of the glasses was long melted before the soda was served and the beer got already warm. In the photo you can see an example how it looked like when we just received the glass.

On top of this, it was our friend's birthday and we were not allowed to cut the cake in the establishment. Don't get me wrong, we all had multiple drinks and dinner here approximately 300 euro, not just a cup of coffee. It made us really unhappy that we were not allowed to present our friend with his birthday cake.

We understand that some days could be busy and exhausting but the way that we felt we were treated was really...

Really nice place, very unique interior. However, the service could use quite some improvement. I reserved a table at the restaurant one week beforehand. When we were there, the waiter took us to the ping pong table. When we explained that we didn't want to play ping pong and just wanted a table at the restaurant(which was already reserved) the waiter didn't say anything and kind of left us there(?). Then, they came to us much later to ask if we would like to drink/eat something. We had to go to the bar to remind ourselves. Also, it was our friend's birthday and they did not let us cut the cake there. We already have lots of food and drinks there and enjoyed (that is where those two starts come from but if they would say we would be happily stay there even longer and recommend the place to our friends. I think they could be a bit more flexible with this. It was very disappointing to see such a lovely place not allowing us to have a birthday...

Make sure you dont go there when its dark outside. They use a dim lighting, too dim to play ping pong. These retro LED bulbs hang at eye level, so you cant see the dimly lit ball anymore. I asked the waitress to switch on more lights, and she said it wasnt possible (there were extra light fixtures though). She came and stopped our game intrusively to collect the bill, even though I asked her to let us pay when we leave. When they were about to close and we were leaving, then - surprise! - she put on those extra lights so THEY can actually see enough to clean up the place. The bats they provide is obv. destroyed so bring your own one, or better, just dont go there to play ping pong, not to find...