Pizza Hut — Restaurant in Ōtara-Papatoetoe

Done a order of stuffed crust combo online ( 2 large pizzas with garlic bread and a 1.5ltr drink). They ran out of 1.5. So I asked him to give me cans of drinks to cover the 1.5ltr he added the cans price on top of my order. But thanks to the other guy for helping me and gave me 2 bottles of 600ml. Was happy with it and can't be bother to argue back. Unfortunately I got home and opened our boxes of pizzas and was shocked and disappointed at the sizes of the pizzas we received. Disappointed at the flavour and so hard and dry. As you can see the photos provided the side is the same as the length of the 600ml bottle. If only they allow to give no star that was exactly was on my mind. Please do your job properly and right. We spend money buying for it and we expect great effort from your workers. How do we trust you making them? Don't want anything in return just do your work...

Placed an online order and called to check and one of the staff named "Laleed" (i know this is probably not his real name) answered the phone and automatically said "No we don't have a order for you, you have to come in an order yourself and tries to hang up the phone before I even got to respond. After explaining myself, this person was talking about another customer's order. So rude! My query was..... to not overcook the bloody pizzas because i've ordered twice from here and the flavours/topping are always burnt! Disgusting...

Excellent customer service. It was a late order, ready at 10:52pm and they close at 11pm. Wen we arrived the doors were closed but signs were still out. Even tho it was late he waited for me to pick up my order. There were fights happening outside and sirens everywhere, hence why he decided to close the door but was still busy working inside. Our pizzas were amazing as usual! It's Pizza Hut, what more can I say... the awesome customer service was the cherry on top! So of course def...