Gloria Jean's Coffees Northwood — Restaurant in Christchurch

Took mum out for Mother’s Day and we’re left utterly disappointed. The store was busy so we expected a little wait but we ended up waiting 15 minutes for the cabinet food and 25 minutes for two drinks. The food was bland and very sticky. The iced chocolate was just that - powered cocoa, milk & ice. We ordered a trim latte but we’re given a decaf latte that tasted nothing like a latte at all, possibly burnt coffee beans too, it went straight into the bin outside. The store tables were covered in used cups, dirty plates and rubbish which no staff member were putting any effort into cleaning, this resulting in our drinks being put into takeaway cups. We won’t we be going back after this expensive. Too expensive for...

I highly recommend this café. The staff are friendly, efficient, and attentive to detail, and of course, they offer delicious cabinet food. I’m quite particular about what I'm looking for when I search for a café to grab a bite, but this place meets all my criteria.

One staff member, who is of Asian descent, remembers exactly what I order every time I walk through the door, which is a savoury muffin and a flat white coffee.

The staff also apologises and acknowledges their mistakes if they make one, and offers alternative options to accommodate you. Don’t miss out on this café, it’s...

This is my second visit to Gloria Jean’s Café, and once again I couldn’t go past ordering the waffles with bacon, banana, and maple syrup. The highlight for me is how they caramelize the banana — such a simple touch that most places skip, but it makes all the difference compared to just slicing a banana onto the plate. The mocha is spot on too, with a great balance of chocolate and coffee. Friendly smiles at the counter, good prices, and tasty food make it an easy choice to...