THE PIZZA CASTLE - DANNEVIRKE — Restaurant in Manawatū-Whanganui

Pay Hells Pizza prices for below Dominos/Pizza Hut standard pizza. The only reason this place is still in business with good reviews is the loyalty and lack of competition in Dannevirke. Pizza bases are usually undercooked. Potato wedges full of large black spots and taste foul. The butter on the garlic bread wasn't even melted. Super inconsistent with quality of pizzas and amount of toppings. Drowning in sauce usually. Desserts are frozen and have horrible bits of gelatin(?) through them, awful texture. Drive 45m to Palmy and get Pizza Hut, even chain restaurant pizza is higher...

1 star cause I couldn't give zero stars. Wife placed order online for a delivery,Was accepted by staff. 90 mins later no pizza had been delivered. I stopped by on my way home from work. No pizza had been cooked. Manager denied that the order had been confirmed even though her docket said it had been. Wouldn't refund me our money until I had told her we had made a complaint with menulog (online ordering system) she then continued to abuse me and told me not to use pizza plaza ever again. Worst customer service I have ever experienced. Went and spent our money at...

The previous owners had poor quality pizza but the new owners have disgusting customer service. Ordered online and after 1.5 hours of nothing delivered to our home my husband had to go down to the store. The manager stated we were in the wrong that our order wasn’t accepted despite both our email record and their very own receipt in store. They hadn’t made the pizza and expected we wait another 30 minutes for food - would not refund. Three very hungry kids at home....