First time getting fish and chips from here due to convenience, however, will be the last time. Customer service was not welcoming, and although my meal was ready, their eftpos machine did not work three times, they stated that my card declined, although it clearly mentioned try again. They then asked me to go to the diary next door to withdraw, knowing you would have to buy something to get cash out. Now, this may seem easy, however i was not impressed by this. When i made a civil complaint about this experience, i was yelled at by a middle aged Chinese man. This is not okay, there are people who i have walked alongside that suffer from mental heath issues, and if i was one of them, i would have been traumatised by...
Read moreAlways ask about the Specials here. I ordered 3 pieces of hoki, 2 pineapple fritters and a scoop of chips and was charged about $27 for this. When I went into the shop to pick up my takeaways I saw a sign that included all of that plus 1 more piece of fish and 2 sausages for only $18. When I asked about this 2 of the staff (possibly owners) came yelling at me. I didn't want the extra fish or the sausage but questioned how they could charge me $9 more for considerably less food. It's a rip-off! And the fish batter was undercooked and chips...
Read moreLet's face it.. you don't go to a local fish and chip shop for atmosphere and that's the only thing in this ranking system that they did not score highly on in my book, ( and it is not important ) We were visiting the locale from Australia and we got food here twice .. because it was really good. The fish was perfectly cooked, reasonably priced and there was a selection of 4 species including Dory and schnapper which was done perfectly .. sorry to...
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