The General Store Waitomo — Restaurant in Waikato

Note: I understand that we are entering into hard times. I understand it is hard for the hospitality sectors. However, it gives them no reason to not tell the costumer what they are buying before selling it to them.

The review of a coffee drinker. I don't drink coffee for it's pick-me-ups, but rather for the experience. Flavour notes, story of the coffee, it's process of manufacture and environment all plays into that. Every little detail counts. Because I am after the experience, I will drink Decaf most of the time to mitigate the effects of caffeine on my thoughts and review of the coffee. If you would like, I am a Purist.

New Zealand prides itself on the level of coffee expertise that it has managed to craft. We are the jewel of the south when it comes to coffee, aswell as much of the north, we are concidered the best. We even invented the worlds favourite, the Flatwhite (though most people don't even know how to make one). So it was quite a shock when I spent $19.50 on three decaf coffees at the Waitomo General Store, when, to my horror, the birista pulled a tin of Nescafe from behind the counter and began to mix it with hot water. He then went on to steam the milk and mixed it in! When I saw what he was doing, I made a comment that it was instant, and he asked if I wanted just regular caffeinated coffee. It was too late, I told him, and he continued.

My problem? The use of Instant coffee and sold at full price as coffee, even marked up due to the fact that it was decaf. I don't mind paying more for my coffee because it is decaf, and I exspect it to be more because the cost of ground decaf beans are higher than that of non-decaf. It wasn't a one-off chance that they were using instant instead of ground decafe beans. No, for they had three large tins of instant coffee behind the counter. This was common business conduct for them. It is a blunt rip off of the costumer. I didn't say anything at the time because I didn't wish to make a scene. Don't buy their decaf coffee. If they are skimping on that without stating so before the costumer buys, who knows what else they are skimping on without the costumer knowing before handing over...

Absolutely Excellent – A Hidden Gem!

Waitomo General Store is truly a standout spot in the area. From the moment you walk in, you're greeted with warm smiles and genuine Kiwi hospitality. The staff are incredibly friendly, helpful, and make you feel right at home.

The store itself is clean, well-organised, and has a welcoming, cozy vibe. Everything is spotless and well presented – it’s clear they take great pride in their space.

Now let’s talk about the food – absolutely delicious! Whether you're grabbing a quick bite or a hearty meal, the food is fresh, well-made, and satisfying. And the real highlight? The coffee. Without a doubt, it’s some of the best I’ve had – smooth, rich, and perfectly brewed every time. A true treat for any coffee lover.

Waitomo General Store is more than just a local stop – it's an experience. If you’re passing through or staying nearby, make sure you stop in. You won’t be...

This owned and operated spot is managed by a local Maori family. There is a lolly shop, tourist items, general store supplies and the restaurant/cafe has locally sourced fresh produce done brought in from the owners own gardens.

We stayed for several hours chatting in this welcoming spot and had several coffees. Their coffee beans are organic and supplied from Queenstown/Wanaka and well worth the brew.

The store is on the main Street from the Waitomo glow worm caves and is often busy from tourists and locals alike.

The large open windows show the gorgeous vista of rolling green hills. Perfect for those tourist photos.

The food and service is lovingly provided and well worth a visit. They sometimes serve paua or boilup pies too, but get in quick they...