Chicken Shack - Waitangirua — Restaurant in Wellington

It was always going to be too good to be true.

I made a phone order for four different types of food to which the staff member had repeated back to me and made me think they had the correct order. Upon pick-up, I didn't think I'd need to check to see if my food was all there prior to returning home. Instead of chicken fried rice, chicken nasi goreng, chicken egg fu yung, and sweet and sour pork I received plain egg fu yung, sour pork, fried rice and a very, very spicy chicken fried rice. On my way home I couldn't shake the feeling that I was overcharged for my order, so I calculated everything and it turns out I was charged $17 more than what the total price should've been. Not only did I get home to find I didn't receive a lot of my order but I also found that I was overcharged.

Might I add that the menu images show the wrong prices but, for the record, this wasn't the cause of me being overcharged.

I can tell you that I won't be returning to this store as this wasn't my first bad experience but it's definitely going to...

It’s a hit or miss with Waitangirua Chicken Shack. Numerous visits and it’s a mix of either great food or disgusting food. So it’s a gamble you take. But that’s takeout right.

My 2 star rating is due to the fact that regardless of it being local and many visits due to pretty much taking a gamble on whether the food will be good this time round. My family (family of 5) have gotten Food Poisoning.

And this is a common thing with Chicken Shack. Not only my own family but I know of a few families that I have spoken to that have gotten food poisoning and haven’t returned.

Such a sad experience as a lot of my previous visits have actually been a hit. Great food, nice, hot & ready. Especially the chicken nibbles for my children!

Very disappointed this time round though. The food poisoning came from the Chicken...

These guys have definitely gone downhill... Change of ownership perhaps? Crumbed fish, old, thin and dry, was there any fish in it or was it just crumb? Chips soggy and over cooked, corn fritter - why do you need batter on a corn fritter? Just dunk the corn fritter in the oil and forget the thick over the top batter, it's really not needed and this is not how it's supposed to be cooked. Everything else average, won't be back...