Firangi Fusion — Restaurant in Whau

Unfortunately had a really bad experience. My friends and I had booked for the ramdan buffet earlier this week. We called yesterday to add a person and that is when they advised us that there is a group booking of about 60-70 people. When we asked them if they could still accommodate our group of 4 and they said yes it won’t be a problem. We went today and were standing in the buffet line when the other group party questioned why we were there and we explained to them that the manager had agreed for us to have a booking at the same time as them. They were not happy and mentioned to us that “they always do this” then talked to the manager who called us out when we were at the front line and told us that we actually could not have food from the buffet and that they can bring our food to the table. This was disappointing to hear as that was not what we booked for originally. We were fasting the whole day and did not even get to break our fast there. They should have informed us when we were making the booking that they cannot accommodate for us. I would not recommended this place based on their utterly disappointing customer service as they seem to be double book...

Came for lunch on Sunday with my family(9 person), it was my moms birthday celebration (was risky to try new place for a mom birthday). We arrived by booking a table on phone, the staff has reserved a table for us. when we arrived the restaurant was empty which raised my concerns. the Chef had come to welcome us which was a different to other restaurants. We ordered chicken lolipop and Firangi fish as starters. Laham Mandi , lamb curry and few garlic naans. The food came in quickly and the tasted excellent. All the dishes were good specially the Laham mandi it is very authentic( I have lived fairly a big chunk of my life in Saudi Arabia). I am very happy with the service and the quality of food. When you get good food after spending money you leave the restaurant filled and content. The toilet is clean and well maintained. I would definitely come in again.

The other side of the coin, need to have highchair for baby diners.

There is limited car park in front of the restaurant limited for 30 min parking not sure how will this be catered once they have huge flow...

Horrible Experience !! Would not recommend. We made a booking days in advance for the Ramadan buffet. On the call they stated there is no issues. We called yesterday to make changes to the booking and that is when they informed us there was another booking for 60-70 people but were happy to accomodate us. On arrival we were told to sit down and they will let us go first when the buffet starts. However, the group that had booked were told to go before us and when we got into the queue the group leader questioned why we were there as they had RESERVED the whole buffet only for their group. We had told him we were gonna pay for our small group as we had a reservation. As we got to the front of the queue the manager had taken us out and told us to sit down and that he’d bring the food to us. This is unacceptable behaviour, we went through the right channel and had made a booking. And after fasting for 16 hours to be told to get out of the queue and sit and wait till everyone was finished to then be able to eat is ridiculous. We will...