Delfrio — Restaurant in undefined

I went to Del Frio Gulshan for iftar this past weekend. They have a complimentary iftar platter and drinks offer going on when buying two main courses, so we decided to get that and placed the order at around 6:20. When it was time for iftar at 6:50, we were only served the iftar platter and drinks. The platter was subpar, the fried items were tasteless and the chollay didn’t seem fresh at all. We let it go since it was complimentary.

After iftar, it took another 10 mins for our food to be served and when it came it was cold. But we let it go again as it was a busy time and the place was full so it’s understandable that they might not be able to serve everyone equally well. We ordered a Tarragon Chicken and a Chicken Lasagna. I had been craving lasagna for a few weeks now and decided to go for it thinking it will be good. But it turned out to be a big mistake. The worst lasagna I’ve had in my life. The sauce was extremely sour and the lasagna tasted horrible overall. I couldn’t have more than 2 bites. I would rate it a sold -5/10. Even the lasagna you get at local pizza shops like California Pizza etc way better than this. The Tarragaon Chicken was significantly better but was still way worse than the one served at other restaurants. The Tarragon sauce didn’t taste like tarragon sauce at all. I would give it a 4/10.

We then ordered a lava cake with french vanilla ice-cream which I usually love. Our dessert took another 30 mins to arrive and the lava cake was again, cold. It was overcooked as well and didn’t ooze out any lava. The taste however was good so 7/10.

If you want to go to Del Frio for dessert then do so but I would thoroughly recommend anyone who wants to go there for a meal to think twice. The food at the Gulshan branch is extremely subpar. It’s masquerading like a fine dining restaurant with nothing but a nice interior to offer. From food to service and even cutlery, everything else is highly...

Vibe: An amazing three-story eatery with arrangements on each floor. 10/10 on cafe aesthetics obvious from interior to portraits to all-around curation of the place. Overall, it's a perfect spot to hang out & enjoy meals in a variety 🌟

Highlight: Fabulous staff taking care of things (even when they miss something; you mention it to them & they will ensure the best they can). I like to appreciate the fact that they acknowledge customers. Ethical and hospitable folks 💜

Lounging: Good place for all sizes of groups. However, they need to figure out solo visitors' seating arrangements. It's not wise to remind a person that they can't hoard a two-seat space.

They need to add more small table-chair pairs for single customers. Accommodating space according to customer demands & availability is a reasonable act 🥺

Meal: Food at the right temperature matters a lot & decisive in its taste. The main course (chicken tarragon) was not up to the mark. It was cold when it should have been hot. 💔

Beverage: The flavor was good but the drink (caramel frappe) didn't come with food that was specifically mentioned at the time of order. It was served at the right temperature though & the taste was fine 💜

Takeaway: I ordered an item; they packed it well and kept it ready on time. The packaging & cleanliness are 10/10. (which is something of consequence on takeaway orders). No...

I had a terrible experience with this branch.

Ordered Mushroom Beef Burger, Grilled Chicken Sandwich, Strawberry Lemonade & Pina Colada.

Mushroom Beef Burger has a smelly patty with only 2-3 small pieces of Mushroom. The bun crust was too hard. Tasteless Burger. I had to left it

Grilled Chicken Sandwich - There was no sign of Grilled in chicken. Just one slice of Bread with some rotten chicken piece half cooked. My wife had to left it as well

Strawberry Lemonade - It was just a Strawberry Syrup with Water and ice. No sign of lemon. Also they served it with unstirred. Tasteless

PinaColada - No sign of coconut 🥥 in that. Just a plain milkshake.

Staff was less hygiene and sneaking everywhere. Disgusting attitude.

The Final bill has no Invoice Number or QR code to verify the Invoice.

When I asked the manager, he was literally shivering and told our system for invoicing is a separate one ans it is not working. We only produce QR code invoices on demand. Also they are charging 15% on cards.

Extremely poor experience. Will never go there again and ask everyone to refrain...