I recently visited KFC with my family for lunch, expecting a delightful meal as we usually do. However, I must express my disappointment with the overall experience. I believe it is important to provide feedback in a constructive manner, hoping that it will assist in improving the service and ensuring consistent availability of items at all times.
Atmosphere and Service: Upon entering the restaurant, the atmosphere was pleasant, and the staff greeted us with politeness. The service was prompt and efficient, for which I commend the KFC team. However, there were certain aspects of the meal that fell short of my expectations.
Beverage Selection: Regrettably, I was disappointed to discover that there was no availability of soft drinks at the time of my visit. While I understand that situations may arise where certain items may be temporarily unavailable, it would be beneficial for KFC to ensure consistent availability of a diverse beverage selection to cater to the preferences of their customers.
Fries Quality: One of the primary concerns I had during my visit was the quality of the fries served. As a long-time patron of KFC, I have always appreciated the brand's commitment to delivering consistently delicious and crispy fries. However, on this occasion, the fries were noticeably different from the standard I have come to expect. They lacked the signature taste and texture that make KFC fries unique. I couldn't help but draw a comparison to street food fries, which, in this instance, exceeded the quality of those offered by KFC.
Recommendations: While it is important to acknowledge the challenges that may arise in the food industry, I believe it is crucial for KFC to address these issues promptly. Here are a few suggestions that I hope KFC considers to enhance...
Read moreThey are serving first the take home orders before the dine-in orders. We waited long time for our orders, we ordered 3 chicken chops and 2 fun shots then the cashier told as that the chicken will be serving for 15mins and i told her that it's ok, but while i was waiting i am watching the staff preparing and serving the food to other customers, which they serve first the customers with take-away orders who are in line after me until the fun shots finished so they serve first the chicken chops and i have to wait again for the fun shots. It should be first come first serve policy wether it is take away or dine-in orders. It's sad that the manager who is serving us should know...
Read moreThe restaurant is is good food is nice, one only problem is they let everybody in, Me and my family was eating and upon or discussions may lumapit na bata namamalimos ayaw kami tantanan please hire a...
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