Go for the view, go for the string trio who are quite entertaining and talented serenading guests at tables.
Food gets mixed review for the most part. Appetizers were too salty and over breaded, although the vegetable soup was good. Do not order the fried chicken. If you don’t want grease emanating from your food, avoid this place.
Service ABSOLUTELY SUCKED!!! Waiters are undertrained and mismanaged. They loitered the floor like the teenage kids they are because there was no one supervising them. They drop the food orders on your table and skitter away back to the center of the floor to socialize among themselves. And good luck catching their attention even when they literally nudge your seat on their way back to their clique. Same group dynamic with staff downstairs and cashier’s counter. This is what happens when labor is cheap and you end up substituting more hands on deck for quality service.
Then the matter of the bill. Nowhere in the building, menu. or tables is there any sign saying that the multiple wing restaurant - which perhaps has a two hundred + seating capacity - ONLY. ACCEPTS CASH FOR PAYMENT. The waiters don’t mention it when taking orders either. After tipping the table minstrels, I didn’t have enough ₽ paper money to cover the check and leave a decent tip. They don’t have a way to accept ATM, CC, or even eCash. Had to find a money changer to settle the bill. This is no hole-in-the-wall establishment, it’s a sprawling tourist food court; absolutely no reason to loose business by not accepting safe means to make payment's. To be a cash only business for a large food service in a location such as this, one has to make sure to collect their receipts after paying just to make sure that they are properly recording the sale. Just saying…..
Place deserves no stars but I split one for the fresh air, the string trio and the...
Read moreFirst of all, Shoutout to the staff of Maxine's Restaurant and Hotel - very accommodating and friendly. The room is nice - pretty average. The food? - nah... I would rather go to a nearby fast food chain (actually its a ride away). The food is expensive. There are lots of eatery (Karinderia) at the park which have lots of choices.||||One thing I and my friends were truly pissed off was... and i would like to understand... that the staff knows that most of their guests will have a DAY TOUR. This means that a whole day out of the hotel, whole day touring. Although I inform the counter if we were not back by 2pm, check us out of the room and safekeep our stuffs at the counter.||||So, we had the day tour but we decided to come back before 2 pm because the tour is very tiring for all of us. When we arrived at the hotel, our stuff was already at the front desk. I asked the manager if we can just use the room and freshen up because its not 2 pm yet. But she refused and told us that the room was already cleaned and another guest is being expected to check in.||||Alright... because I understand them very well, I just asked them if they have a shower area which we can use since we were their guest. BUT THEY DON'T HAVE? OMG.||||WET and TIRED, we were forced to use the public washroom at the park and pay Php10.00 (I Think) for using it.||||I just want to suggest to have an extra mile to use of their toilets to be used as shower as well for their guests who had a tour and coming back to their "NICE" hotel...
Read moreFirst of all, Shoutout to the staff of Maxine's Restaurant and Hotel - very accommodating and friendly. The room is nice - pretty average. The food? - nah... I would rather go to a nearby fast food chain (actually its a ride away). The food is expensive. There are lots of eatery (Karinderia) at the park which have lots of choices.||||One thing I and my friends were truly pissed off was... and i would like to understand... that the staff knows that most of their guests will have a DAY TOUR. This means that a whole day out of the hotel, whole day touring. Although I inform the counter if we were not back by 2pm, check us out of the room and safekeep our stuffs at the counter.||||So, we had the day tour but we decided to come back before 2 pm because the tour is very tiring for all of us. When we arrived at the hotel, our stuff was already at the front desk. I asked the manager if we can just use the room and freshen up because its not 2 pm yet. But she refused and told us that the room was already cleaned and another guest is being expected to check in.||||Alright... because I understand them very well, I just asked them if they have a shower area which we can use since we were their guest. BUT THEY DON'T HAVE? OMG.||||WET and TIRED, we were forced to use the public washroom at the park and pay Php10.00 (I Think) for using it.||||I just want to suggest to have an extra mile to use of their toilets to be used as shower as well for their guests who had a tour and coming back to their "NICE" hotel...
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