Hi I am a loyal customer or Mang Inasal eversince, I amg greatful fot the promo I bought 2 orders of chicken inasal unli rice with drinks and 2 lumpia, and I was supposed to have a free small halo halo.
Story time,
We got our oder it was served the crew asked is the order complete I said no, we the halo-halo is not yet served the crew said ok she will follow up.
2nd attempr my husband asked for the extra rice, 2nd crew I follow up again hello we are waiting for the halo halo she said she is new and not aware about the promo that is lasts from oct 1 to oct 15 the crew then again said she will ask about the promo.
We are done eating I asked for the third time I went to the dispatch order area /kitchen hi crew number 1 and number to nine of you return we are done eating were is my halo halo we are about to leave .
It seems no one cares about my order i waited again 7 mins just to get my halo halo the crew just put it on the table with out lookong me ot even apologize
My complaint is please let your crew know about the promo you promote 2nd teach them to be nice and courteouse and 3rd teach them to be attentive to listening on your customer they have more time to do chatting instead of checking customers if we need anything like soup or rice or condements.
Hope to hear from you guys but of I wont hear anything I'll post on my social media to get your attention on this...
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