Gerry's SM Baliwag (Gerry's Grill) — Restaurant in Baliwag

Just for today... Food was good but sorry for this comment.. today is my mother's birthday ..we have chosen to eat here because my mother wanted their kare kare.the moment we ordered i ask a crew f they could sing for my mother..he said yes.. then after paying i also reminded another crew for the birthday song. To cut the long story short.. we have finished eating and even payed our bill..and no birthday song was sang at all..is this the kind of treatment you will show your clients.. i am very disappointed.... This is just to inform your company thatyour crew should not make any promises you cant afford to do .thank u.. u...

Comment:

I recently dined at Gerry’s Grill and had a satisfying experience. The ambiance was warm and welcoming, perfect for casual gatherings with friends and family. The staff were attentive and polite, and the food was served promptly. I especially enjoyed the sinigang na baboy and inihaw na bangus na may Ensalada—they were flavorful and well-prepared.

Suggestion:

One suggestion I’d like to offer is to improve the consistency of food temperature upon serving—some dishes were not as hot as expected. Perhaps adding a feedback card on the table or QR-based feedback system could also help gather more real-time...

We visited our favorite Filipino food restaurant, and this branch truly shines! The Crispy Pata was cooked to perfection, juicy and irresistible. The Salmon Belly with miso was another highlight, with flavors that complemented each other beautifully. While the Palabok could use a bit more sauce, the Ube Macapuno was undeniably a must-try! What really made our experience good was Maui and Kim. Maui clearly well- trained, kept us informed about our food's wait time and checked in on us regularly. While Kim was attentive to our every need. Their dedication to great service really made our...