Pizza Hut — Restaurant in Baliwag

I want to share our recent frustrating experience with Pizza Hut's delivery service. My sister placed an advance order for delivery at 6 PM, yet at 7 PM the pizza was still being prepared. Despite following up multiple times, all we got from them was the excuse that they were swamped with orders. Firstly, my sister had placed the order at 4 PM for a 6 PM delivery, so they should have prepared it in advance. Secondly, the dine-in service was also busy, so they should have prioritized or temporarily halted delivery orders until they could catch up. Lastly, if they knew that weekends are busy, they should have informed customers in advance about potential delays. This indicates poor service and a need for proper training, including for the manager or supervisor. It seems like they only know how to accept orders but lack the ability to efficiently operate...

This place was truly disappointing. While the pizza was decent, the rest of the food we ordered was bland— even the lemonade! The pitcher looked old, and the lemonade tasted watered down with just a hint of lemon powder. I definitely do not recommend this place. It’s simply not...

The food was delicious, with fresh ingredients and a perfect balance of flavors. The ambiance of the restaurant was cozy and welcoming, making it a great spot to relax and enjoy a meal. Service was prompt and friendly, with staff going above and beyond to ensure a great...