McDonald's Bauang — Restaurant in Bauang

Super poor service and worse crew management.

They have the new self-serve kiosks and serving queue screens, but the crew cheats on the system: they instantly complete any order that shows up the screen 2 seconds after it appears even though the customer hasn't been served yet.

What then happens: (1) you do not have any idea of how many people are in the queue and (2) they don't serve out the food in the queuieng order but instead, what receipt or tray is easily reacheable. Overall, it makes your wait time, very unpredictable.

Another thing that happens since the queue display is virtually empty, is that - the crew resorts to shouting out the number of the customer being served. It makes the store extra noisy and stressful. And if you are like me who were unlucky, may be dealt with a crew member who have a very shrill and irritating voice shouting out to everyone.

I know that this is retail fast food, but I suggest you spare yourself from the hassle and opt for the Drive-Thru than walking inside this crazy store with a...

I recently visited McDonald's Bauang and was pleasantly surprised by the overall experience. The restaurant was clean and well-maintained, and the staff were friendly and efficient. My order was prepared quickly and accurately, and the food was fresh and tasty.

The service at McDonald's Bauang was exceptional. The staff were friendly, attentive, and always willing to go the extra mile to ensure I had a positive dining experience. They were quick to take my order, and my food was prepared and delivered to my table in a timely manner. I highly recommend McDonald's Bauang to anyone looking for a quick and satisfying meal. The food is consistently good, the service is excellent, and the restaurant is always clean and inviting. Whether you're grabbing a quick bite to eat or enjoying a sit-down meal with friends and family, McDonald's Bauang is a...

Ordered breakfast meals for 3 people with a large coffee and 2 large coke floats- meals were good other than the drinks. On the menu, coke floats have the option for no ice. We got our drinks 3/4 full of ice- their reason why is that the float will not stay on top; I asked for less ice instead and no care given from their customer service. On the menu- no ice option is allowed; doesn't matter wether the float wouldn't stay on top of the drink- also a replacement could be done with just less ice- not a drink filled 3/4 full of ice. Customer Service should be trying to provide the better options for the customers to provide the best quality, specially upon request and with the options being available on the menu. Doing so would be making the customers happy and upholding the good reputation of...