Kenny Rogers — Restaurant in Carmona

KR fanboy and experienced KR customer here. Have been going to this KR regularly (i.e. once a week) for an extended period. But it's noticeably gone downhill of late. Staff are friendly enough, but the veggies have been served cold the last few visits, the fish was undercooked last week, iced tea is not iced but lukewarm, and desserts always non-existent. Last visit on Thursday the "manager" spent most of the 45 mins we were there talking to her friends in the restauarant or checking messages on her phone. She would have been better employed serving the long (and very patient) line of customers or churning out some drinks/plates of food. Time to go elsewhere. A man can only take so much Islands in the...

I got two meals during lunch time, the guy who took the order did it a bit backwards, first he didn’t repeat the order to ensure we ordered accordingly, then did not receive a receipt until our complete order was given to the table, thus realizing that we were charged for a single order of coke that we didn’t want. We did not return it.

The place is comfortable, the temperature comfortable, the cleanliness was good, and at the time was not crowded.

The food is good just need to improve on the service or the system in which a person...

Lady at the counter took our orders, wrote it down, repeated it to us, yet somehow failed to fulfill the whole damn order. I believe this is the second time na it happened to us at this specific branch.

Hoping for significant improvements with staff capability in the future, we were nothing more than disappointed in the end.

Missing Items: Iced Tea Half of the two side dishes that was supposed to be included in one...