On March 2, 2025, at 9:30 AM, while placing my order, I asked the counter if they could send someone to clean our table, as most of the tables were dirty. Other customers were either cleaning their own tables or moving the dirty dishes to other tables. After waiting for 10 minutes and still seeing no one come to clean, I asked again, this time speaking to the manager. However, no one was sent.
Finally, after our food arrived and our number was called, no one cleaned our table. I asked the manager once again, while picking up our food, if Chowking had a new policy where customers are expected to clean and wipe down their own tables. This was the third time I had asked for assistance, as we had already cleared the dirty dishes and placed them on the messiest table. However, the table still needed to be wiped down. Additionally, the serving tray was unclean, with white residue all over it. This was extremely unhygienic, especially since they are serving food. It is worth noting that there was a manager on duty during this time. To make matters worse, when our food finally arrived, we were given the wrong order.
This was by far the worst Chowking branch I have ever visited. The lack of cleanliness, poor service, and wrong order made the experience extremely disappointing. I really hope they take this feedback seriously and work on improving...
Read moreWorst chowking place I've been Very unpleasant that day Crews are making wrong orders The cleaning took so long. it's messy Affordable food but not recommended to dine here Servings are good some of it are not okay Chowking SM Dasma is much better place than Chowking...
Read moreUsually have a lot of customers, but do appear too crowded. Observes health protocol. Not so fast service, but the staff is generally courteous. I am not just impressed with the cleanliness of their serving trays. This is also observed in some of ita...
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