17:08 order is placed 17:17 i received a text and call from jollibee to clear out concerns re my order 18:00 i follow-up my order 18:07 the crew replied "waiting pa po kami sa rider, update na lang kami pag napick up na ng rider" 18:08 i called jollibee and spoke to the manager, and cancelled my order 18:40 the food panda rider arrived with my cancelled order. the rider tried to report it the main office of food panda so that it will not be charged to him, but apparently the staff of food panda also lied since the rider received a message from food panda telling him that they have already contacted us and agreed that we will push through with the order which never happened. 18:53 i spoke to the manager again to make sure that they returned the money of the rider.
note: i cancelled my order at 18:08 and the rider arrived at our house at 18:40 which means but they still book the order thru food panda even after i cancelled my order. our place is just 10 mins away from the store.
this is the WORST...
Read moreI was their 1st customer today. They opened very late. Supposed to be they will open at 6am but they opened their door at 6:15 . They entertained me at cashier as1st customer and I ordered breakfast meal then the cashier told me that I have to wait 7 minutes, Then I kept on waiting and follow up for 4x then waited for 30 minutes to serve my order. I went to the branch manager 4x to follow up my order however, he was not giving attention until I burned out. They said they lost my receipt, they did not even make an apology or make a damage control. How cruel and bad service of Jollibee Manggahan General Trias Cavite. The manager supposed to be a troubleshooter and manage the problem he looked still sleepy and not in the mood he don't possess a welcoming atittude. I will file my complain to...
Read moreI visited this place last Tuesday, March 7th for a birthday party.
For the food, your normal Jollibee. We were served with 1pc. Chicken, Spaghetti, Sundae, and Pineapple juice.
The ambiance was okay.
The event was scheduled from 6 PM to 8 PM. We were allowed to enter the room ten minutes before the scheduled time. It was supposedly a two-hour event but was cut down to an hour and a half because the host initiated the program thirty minutes late. I did not book the place as I was just a guest so I don't know what the agreement was.
There was a photo booth. Jollibee (the mascot) made an appearance and danced a bit.
All in all, the kid's party was still a success since it was fun. Could be better if...
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