CK ROBINSON ILIGAN — Restaurant in Iligan

This is the second time I’ve experienced this, and it only happened a few days apart. The first was with a face-to-face order—I waited for my order (just one item) for an hour, and when the food was served, it was already a bit cold. The second time was with Foodpanda. I ordered two items, and I got notified that my orders were being prepared and that the rider was already waiting. But even after almost 1 hour and 30 minutes, the food was still under preparation. I felt bad for the rider who had to wait for over an hour. The service is really bad. I hope they improve soon because based on the reviews I’ve read from months ago, the issue is...

I’m disappointed with my recent experience at Chowking Robinsons Iligan. I was informed that my food would be ready in 15 minutes, but my order, placed at 4:32 PM, didn’t arrive until 4:59 PM. I initially requested to have the chicken served first for my baby, but was told it couldn’t be done due to their SOP of delivering everything at the same time. While I agreed to this policy, the extended wait time was frustrating and not in line with the promised timeframe. On a positive note, the staff were friendly and accommodating, and the food was good. However, the service fell short of expectations due to the...

Bad experience for a first time customer in this store. I ordered for takeaway and it took almost an hour waiting for my food. From taking my orders to getting my order. The cashiers keep chitchatting took long to get our orders. They almost even forgot my 3pcs siopao. The worst is that all 3 chowfan I ordered have raw rice. Poor...