Mang Inasal — Restaurant in Marikina

Ordered via foodpanda and have been waiting as "preparing the order " status is on the app. After an hour of waiting, the manager on shift on the night of 05/24 called through mobile and advised that our order is not available. You are telling me that after an hour of waiting?I am not sure why it took an hour until they advised that we are waiting for nothing? Why was the item showing as available in the to start with? I have asked for a refund for the 2k cost of food but it seems the manager does not know what to do. It took 2 hours and a lot of my patience until I was able to receive the refund back to my payment method. The manager even instructed me to connect with food panda which i already did, but the CS told me to coordinate with the store directly, and the manager seemed not willing to take accountability but I stood firm. Me and my friends are already starving to death waiting for the refund to order food elsewhere. Super...

Customer Experience - MANGINASAL MOLINA DEL PILAR ST PARANG MARIKINA

My experience at Mang Inasal 54 G. Del Pilar Street was extremely disappointing. Firstly, the service was incredibly slow, and I had to wait for an unreasonable amount of time to be served. Additionally, there was a lack of assistance when it comes to basic items like rice and soup, which left me feeling neglected and frustrated. To make matters worse, I observed unfair treatment towards customers, which is unacceptable in any establishment. Overall, I was left feeling dissatisfied and would not recommend this branch based on...

Very Bad Service, Crew's bad attitude. Nakakabwiset nang araw, nagbabayad naman kami sana naman gawin niyo ng maayos ang trabaho niyo. Nagsabi lang naman kami na i-serve sana ng huli ang dessert dahil madaling matunaw, para na rin naman ito sa improvement ng branch na ito. Pero anong ginawa niyo? Yung halo-halo na tinake-out namin sinagad ng puno, natunaw, natapon, dagdag trabaho pa. Tatanggapin ko naman kahit simpleng sorry o pasensya na po, pero wala akong narinig hindi pa namansin si kuya umalis kaagad. Nasaan ang professionalism? Kung ganyan lang din naman ang ugali niyo mag-resign na lang kayo. Oo wala akong experience pagdating sa food service industry, pero ito ang mga nakikita kong sakit dito. Kapag ganon humingi kayo ng pasensya, makinig kayo sa complaint ng customer niyo para maramdaman nila na attentive kayo sa kanila at tugunan agad ng maayos ng...