Mang Inasal - Ozamiz — Restaurant in Ozamiz

The staff which I believed the manager who took our order in the cashier was rude. The line was long wait because he ( I believed he was the manager) has to help the cashier on other matter. The female cashier was polite stating sorry for the long wait and I’ll be with you Mam in few minutes which I don't really mind. When they done what they’re doing the male took over the cashier and didn’t even apologize for the waiting. Giving us his pouting and unhappy look. While taking my order I quickly remember my son wanted the spicy chicken and told him that one order need to be spicy but he give me a kinda dirty and masungit look. After I pay he just drop my change kind of pabalibag na pagkabutang sa basket. Along with the receipt. Sir No matter how stressful your evening was you don’t have to be rude. Such unprofessional of you, I can’t imagine having you as a manager or whatsoever towards your staff. If you are like that to the costumer how much more towards them. I was unhappy on your attitude. I have to let my son and nieces go back to the cashier area just to look at your name and I got. If I’m not wrong your name is Wilbert. I’m not the typical person who leave or write a review either good or bad. But because I can’t stand on your behavior. The other staff and the guard was nice and polite. Bathroom also was dirty, toilet 🚽 don’t flush have to use the spray hose. Better to have the...

Great food. I gave 4 stars because I had to wait for 20+ minutes for a simple takeout order (I just ordered food enough for two people). I asked why and they said "kasi may inuuna daw na food panda order (which had been 15+ boxes).

They can improve their service by assigning separate people with the in-store orders and foodpanda orders (there were 3-4 people in that counter preparing food and it seemed they lacked teamwork because parang minsan di alam ng iba kung ano gagawin and nakatayo2 lang).

Disclaimer: I'm not saying they don't know how to do their job, it's just a bit less coordinated with what I usually see in other Mang Inasal branches where the staff seemed fast-paced and...

The flavor of the chicken has drastically changed. The chicken is so dry now. The halo2x is still the best. The quality of Service is not consitent, if it's not in peak time it's awesome. But when they are slam by hord of customers they became slow. Super slow like 30 to 35 mins serving time. From what I have seen the manager should compose himself and treat his employees with respect and authority. You just can feel that the working environment that they have is not healthy. I know they can be a better team and the manager can still turn things around. I forgot his name though. I have dine here today...